• Forecasted SS20 market trends and performed consumer research to ensure that piecesmatched target market preferences, buying patterns, needs, and seasonal trends• Researched and consulted with street and skatewear industry figures to gain furtherindustry knowledge and create a purchasing plan• Individual selection and purchase of vintage skate and streetwear merchandise from second-hand wholesale vendors• Product evaluation, valuation, and negotiation in a high-stress,… Show more • Forecasted SS20 market trends and performed consumer research to ensure that piecesmatched target market preferences, buying patterns, needs, and seasonal trends• Researched and consulted with street and skatewear industry figures to gain furtherindustry knowledge and create a purchasing plan• Individual selection and purchase of vintage skate and streetwear merchandise from second-hand wholesale vendors• Product evaluation, valuation, and negotiation in a high-stress, fast-paced environment• Ensured that profit margins were fulfilled with all pieces• Organized the shipment of purchased goods and conversed closely with the Perthmanagement team to review current stock and required replenishments Show less

• Worked in The Gourmet Bar as a barista, bartender, and waitress to gain confidence andcompetency interacting with customers. The remaining 3 weeks of the internship were spentin the Social Media Department• Revamped all social media outlets and online brand image to improve their appeal to a moreprofessional customer base - fundamental given COVID-19 restrictions on tourists• Devised upcoming promotional content for their website, including pop-up ads, writtensocial… Show more • Worked in The Gourmet Bar as a barista, bartender, and waitress to gain confidence andcompetency interacting with customers. The remaining 3 weeks of the internship were spentin the Social Media Department• Revamped all social media outlets and online brand image to improve their appeal to a moreprofessional customer base - fundamental given COVID-19 restrictions on tourists• Devised upcoming promotional content for their website, including pop-up ads, writtensocial media content, online articles, and graphic design of offline advertisements• Instagram planning for the month of September• Built good corporate relationships within a large company Show less

• In charge of managing and executing all Silkfred orders and returns• Customer communications: dealing with feedback, refunds, and complaints• Updating website with new products• Coordinating with and sending garments to suitable social media influencers• Analyze consumer trends within the brand• Liaising with suppliers/manufacturers on logistics and delivery of goods to the warehouse

• Improved my customer service skills, engaging the customer through conversation and service - implementing the Urban Outfitters ‘customer first’ ethos• Gained familiarity with current products and trends• Restocked the floor, ticket merchandise, maintained tidiness/organization and completed shipment tasks• Managed the organization of stock

• Prepared models during photoshoots• Maintained the showroom appearance• Assisted with exhibit arrangement to achieve a creative, unique feel of new C the Label collections• Stock management and dispatch

• Assistant to a Desert Diamonds distributor to gain an understanding of the marketing, promotional and branding aspects of the Jewelry business• Interacted directly with customers which helped me to gain invaluable experience in customer service from a highly experienced sales manager• Gained insight into client perspectives and applied these communication skills into action while advising and selling • Managed the presentation of the jewelry displays in both the showroom and at… Show more • Assistant to a Desert Diamonds distributor to gain an understanding of the marketing, promotional and branding aspects of the Jewelry business• Interacted directly with customers which helped me to gain invaluable experience in customer service from a highly experienced sales manager• Gained insight into client perspectives and applied these communication skills into action while advising and selling • Managed the presentation of the jewelry displays in both the showroom and at events – visual merchandising Show less

• Assisted in the design of 2015 Summer Collection and gained an in-depth appreciation of the product development process from concept to market• Working alongside founder/designer provided me with the opportunity to learn about fabric and patterns• Visiting the factory, material suppliers and retail outlets in Indonesia; and witnessing the process behind the creation of fashion pieces marketed Australia-wide