• Attend monthly national online meetings to learn and connect with state organizations and take notes • Organize data and communicate with NNCPAP organizations using key programs like Basecamp and REDCap

• Provided key customer service during summer programming as a front desk staff member • Facilitated conversation between key services such as maintenance and security, and guests such as students, parents, and program leaders through phone calls and emails • Worked as part of a team to manage key services and check rooms for safety