Isabella Davis Email & Phone Number

Ipswich, Gb

Manchester Area, United Kingdom

• Provide L2 technical support on a customised ERP system and resolve finacial related incidents.• Perform monthly period close/ opening procedures and a variety of monthly tasks in both Production and test enviornments.• Complete mass updates using several external applications.• Recognised as a 'H1 Champion' for outstanding contribution to the AMS BU.• Hackathon team captain, leading a team of 5 from idea inception to pitching to NGO stakeholders.• Involvment in the Group's internal communities, actively partake in orgainising social events, calls and welcoming new joiners.• Completing a CIMA Apprenticeship (passed E1 and P1 operational level exams).• Gained AWS Cloud Practitioner certification.

Ipswich, England, United Kingdom

• Prompt and professional communication with clients (B2B). • Confident pricing and providing quotations. • Experience presenting and securing special rates with Geneva head office. • Variety of requests undertaken and resolved daily.• Frequent task switching to prioritise urgent matters. • Faced intense supply chain pressures whilst maintaining (and gaining) business relationships.• Gained industry knowledge and attended e-learning sessions about the industry and company.

Ipswich, England, United Kingdom

•Average monthly output of 2.5k invoices with <1 % error rating - met and exceeded KPIs every month.•Investigated and resolved a variety of billing/charges queries daily. •Interpreted international client contracts and special agreements to produce documents tailored accordingly to customer requirements.

Demanding front of house role, engaging with a diverse range of clientele. Adapted to chaotic periods and dealing with challenging customers.Provided quick service and resolutions to customers concerns/queries.Upheld multiple legal and corporate regulations.

Agency bar/ticket work in fast-paced environments.Travelled independently to locations and working multiple 10+hour shifts over the duration of an event.

Woodbridge, Suffolk

Customer facing full-time role, working 45+hr weeks.Responsible for opening/closing of the unit independently, including cashing up.Earnings enabled me to self-finance my Gap Year and travels around Asia.

Bsc (Hons), Economics, Finance And International Business, 2:1

Activities and Societies: Vice President OBUDNCManaged studies along side part-time bar work and involvement with OBU netball club

A/As Levels, Aabb

Activities and Societies: Involvement in sports and music.Managed studies alongside a part-time job.

Gcses, 12 Subjects Grades A-B

Activities and Societies: Participation in numerous sporting clubs; the orchestra and choirs; umpired/officiated netball fixturesManaged.