Customer Service Manager
CurrentOversee the After-Sales Products Team, in charge of the products:- Repair & Maintenance Contracts: sales & operation- DAF Assistance: 24/7 emergency services - Customer Call Service
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Isabella Garcia Dos Santos is listed as Customer Service Manager at DAF Caminhões Brasil at DAF Caminhões Brasil, a company with 365 employees, based in Ponta Grossa, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Isabella Garcia Dos Santos.
Isabella Garcia Dos Santos previously worked as Customer Service Manager at Daf Caminhões Brasil and Technical Service & Warranty Supervisor at Groupe Renault. Isabella Garcia Dos Santos holds Bachelor Of Engineering / Materials Science, Engenharia De Materiais from Universidade Estadual De Ponta Grossa.
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Always focused on the Customer Satisfaction, my target is to translate the customer needs into technical data that the company can work with. I firmly believe that the Quality, on every single level, is the key of a company sustainable success.I’m currently working as After-Sales Products Manager, in charge of DAF ASSISTANCE and R&M Contract teams.Solving after-sales issues - with quality & rapidity - and bringing the voice of the customer to the company is my mission! Get in touch! isabella_santos93@hotmail.com
Listed skills include 5S, Microsoft Office, Six Sigma, Microsoft Word, and 10 others.
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A career timeline built from the work history available for this profile.
Ponta Grossa, Paraná, Brasil
Oversee the After-Sales Products Team, in charge of the products:- Repair & Maintenance Contracts: sales & operation- DAF Assistance: 24/7 emergency services - Customer Call Service
Curitiba, Paraná, Brasil
Oversee the work of team members both in the field and in the manufacturing site. Together, we’re responsible for support the After-Sales of Renault dealers in Brazil regarding repair diagnosis, product failures, warranty cases & control.
Curitiba E Região, Brasil
Investigation of after-sales incidentes of our vehicles under Warranty in order to maximize the vehicle uptime, minimize warranty cost and maximize customer satisfaction.
Curitiba E Região, Brasil
Redesign of the entire process of the Spare Parts Documentation in America / Creation of a Quality process for new projects and serial vehicles based on Vehicles Identification Number / Automatization of the Commercial Documentation on SAP: a 60% reduction on dealer complaints about "missing partnumber" or "incorrect partnumber"
Curitiba E Região, Brasil
Quality certification (INMETRO) of spare parts: over 2,000 parts were certified within one year
Joinville E Região, Brasil
Product development: refrigeration system's projects
Other employees you can reach at dafcaminhoes.com.br. View company contacts for 365 employees →
Franciele Barbosa Andrade
Colleague at Daf Caminhões BrasilPonta Grossa, Paraná, Brazil, Brazil
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MM
Mauro Mazepa
Colleague at Daf Caminhões BrasilTangará Da Serra, Mato Grosso, Brazil, Brazil
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NC
Naelson Camargo
Colleague at Daf Caminhões BrasilSão Paulo, Brazil, Brazil
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GS
Gislayne Schneider
Colleague at Daf Caminhões BrasilPonta Grossa, Paraná, Brazil, Brazil
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LD
Leonardo De Oliveira
Colleague at Daf Caminhões BrasilPonta Grossa, Paraná, Brazil, Brazil
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CN
Cibelly Nunes
Colleague at Daf Caminhões BrasilPonta Grossa, Paraná, Brazil, Brazil
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FD
Flaviano De Abreu Barbosa
Colleague at Daf Caminhões BrasilPonta Grossa, Paraná, Brazil, Brazil
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RC
Rei Cleber
Colleague at Daf Caminhões BrasilContagem, Minas Gerais, Brazil, Brazil
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CR
Cleberson Rosa Angieski
Colleague at Daf Caminhões BrasilPonta Grossa, Paraná, Brazil, Brazil
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MS
Milena Silverio
Colleague at Daf Caminhões BrasilPonta Grossa, Paraná, Brazil, Brazil
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Quick answers generated from the profile data available on this page.
Isabella Garcia Dos Santos works for DAF Caminhões Brasil.
Isabella Garcia Dos Santos is listed as Customer Service Manager at DAF Caminhões Brasil at DAF Caminhões Brasil.
Isabella Garcia Dos Santos is based in Ponta Grossa, Paraná, Brazil while working with DAF Caminhões Brasil.
Isabella Garcia Dos Santos has worked for Daf Caminhões Brasil, Groupe Renault, Whirlpool Corporation, and Mcdonald'S.
Isabella Garcia Dos Santos's colleagues at DAF Caminhões Brasil include Franciele Barbosa Andrade, Mauro Mazepa, Naelson Camargo, Gislayne Schneider, and Leonardo De Oliveira.
You can use AeroLeads to view verified contact signals for Isabella Garcia Dos Santos at DAF Caminhões Brasil, including work email, phone, and LinkedIn data when available.
Isabella Garcia Dos Santos holds Bachelor Of Engineering / Materials Science, Engenharia De Materiais from Universidade Estadual De Ponta Grossa.
Isabella Garcia Dos Santos is listed with skills including 5S, Microsoft Office, Six Sigma, Microsoft Word, Product Development, Kaizen, Microsoft Excel, and English.
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