Isabella Hernandez Email and Phone Number
I am a marketing student, I also have knowledge on processing payments, updating financial records, payroll and managing invoices.I am a passionate person and great working on teams, I think you can learn about your coworkers as much as you learn from the boss. I'm an expert in soft skill and managing people. I'm super motivated and open to new experiences to keep improving and growing.
Origen Bpo
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Administrative AssistantOrigen Bpo Apr 2023 - PresentColombia• Organized and managed data and maintained accurate records.• Managed clients' calls, addressing and redirecting customers’ concerns• Accurately entered 30+ sales orders per day, into the accounting system, ensuring correct coding and allocation to relevant cost centers.• Processed accounts payable transactions, including receiving and reviewing invoices and matching them with sales orders
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Quality AssuranceTeleperformance Dec 2022 - Apr 2023• Identified and corrected call flow process• Led 15+ coaching sessions per week• Analyzed development• Audited 60+ interactions per week -
Bilingual Customer Service RepresentativeTeleperformance Aug 2021 - Dec 2022ColombiaCustomer service representativeSales representativeRepresentative on billing departmentLogistic sales expertI collaborated in the English teaching program, a volunteer program that help vulnerable communities to learn English as a second language.
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English TeacherZifeng Idiomas Apr 2020 - Jul 2021Barquisimeto, Lara, Venezuela• Managed 60+ group classes• Adapted to the virtual environment• Led phonetic and conversational classes• Created variety of strategies and techniques to cater to each student’s special need
Isabella Hernandez Education Details
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Marketing -
Accounting -
Human Resources Management/Personnel Administration, General
Frequently Asked Questions about Isabella Hernandez
What company does Isabella Hernandez work for?
Isabella Hernandez works for Origen Bpo
What is Isabella Hernandez's role at the current company?
Isabella Hernandez's current role is Administrative Assistant | Marketing Student | Bilingual Customer Service and Sells Representative I English teacher.
What schools did Isabella Hernandez attend?
Isabella Hernandez attended Unidades Tecnológicas De Santander, Universidad Yacambú, Servicio Nacional De Aprendizaje (Sena), Coursera.
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Isabella Hernandez
Bogota, D.c. -
Isabella H.
Data Science And Business Analytics Master'S Student | Steam Leader Ggl | Data Feminist 💜Colombia
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