Isabella Tassi Email & Phone Number

Ballarat, Victoria, Australia

After Hours Family Violence Practitioner at Berry StreetMar 2020 - PresentWhile I am working as a Family Violence Practitioner at Berry Street, I efficiently provide support for victims of family violence. Responsible for conducting risk assessments, ensuring there is secure emergency accommodation and engaging with emergency services e.g. police and child protection services etc. when required. Documenting accurate case notes, reporting and making welfare calls all within the relevant legislative frameworks. I have achieved a level of accomplishment and satisfaction within my team which is why there is a constant feeling of fulfilment.Duties include:• Conducting Risk Assessments• Identifying clients needs and providing immediate support• Liaising with Police and other relevant service providers• Organising crisis accommodation and relevant logistical transport

Perth, Western Australia, Australia

Residential Care Officer at Child Protection and Family Support ServicesNov 2015 - Nov 2017Operating therapeutically with all children, ensuring safety for all staff and residents and being able to demonstrate a broad understanding of the operation of DCPFS. Whilst working with the Department I attained adequate training which was framed around the Sanctuary Model. This model equipped me with skills to be able to support young people to regulate their emotions back to baseline. With the collaboration of all staff and ability to feel supported and united we were able to achieve a consistent approach.Duties included:• De-escalation techniques• Supporting children in any after school activities• Providing feedback to case managers• Taking children to outings• Supporting children with identifying triggers and creating a safe space for discussions.

Perth, Western Australia, Australia

Respite Caregiver at Australian Red CrossJun 2015 - Nov 2015Lady Lawley Cottage is located in Cottesloe, Perth and supports and provides respite care for families with children who have disabilities. This support enables families to receive some respite while they can have a piece of mind that their child is being cared for. I conceptualized and initiated all activities as creatively as I could. Designed particularly around each individual needs.Coordinating activities, problem solving, teamwork and communication skills were performed regularly.Duties included:• Administering medical needs• Following behavioural programs• Taking children to excursions and cleaning.

Perth, Western Australia, Australia

Part Time Administrative Assistant at Audi Centre PerthJun 2014 - Jun 2015Responsible for ensuring there is a high level of customer service provided to all customers. I undertook all shifts on weekends and on a part time basis which was structured around my full time studies.Duties included:• Operating switchboard• Helping with customer queries• Administrative duties• Greeting customers• Liaising to sales workers• Data entry• Organising work events.