Isabelle Bugnet Email & Phone Number

Switzerland

Genève, Suisse

Genève, Suisse

Rémy Cointreau (RC) is a French family-run spirits Group whose origins date back to 1724. Backed up by a portfolio of striking, high-end brands, the group's aim is to establish itself as the world leader in exceptional spirits.In charge of Education for Global Travel Retail and Home Market EMEA - Designing Induction programs for all new EMEA new employees in collaboration with HR. - Creation of Custom fit brands training paths according to job description. -… Show more Rémy Cointreau (RC) is a French family-run spirits Group whose origins date back to 1724. Backed up by a portfolio of striking, high-end brands, the group's aim is to establish itself as the world leader in exceptional spirits.In charge of Education for Global Travel Retail and Home Market EMEA - Designing Induction programs for all new EMEA new employees in collaboration with HR. - Creation of Custom fit brands training paths according to job description. - Blended learning solutions for continuous training ( E-learning and Experts masterclass ).Coordinator of 15 EMEA RC Brand Ambassadors. - Creation of dedicated tools, experts programs, social media guidelines. - Favoring share of Best Practices in between regions. - Harmonizing practices, reporting, helping them measuring KPI and ROI in their local events. - Field Coaching, working on improving story telling and soft skills. # Travel Retail Expert - Development & implementation of new Digital Commercial and Learning platform not only to Educate but to measure performance of field staff Show less

Genève, Canton De Genève, Suisse

#Educating Brand Ambassadors on Remy Cointreau Luxury Portfolio brands ( Rum, Cognac, Brandy, Gin, Cointreau, Metaxa, Champagne, whisky). -Training, motivating decentralized teams (EMEA), generic staff, exclusive Brand ambassadors on Remy Cointreau portfolio spirits and Champagne brands.- Teaching Sales Techniques, in store trainings and coaching.- Promotional activation support, formal Airport/boutiques training Events. #Train the trainer, learning consulting:… Show more #Educating Brand Ambassadors on Remy Cointreau Luxury Portfolio brands ( Rum, Cognac, Brandy, Gin, Cointreau, Metaxa, Champagne, whisky). -Training, motivating decentralized teams (EMEA), generic staff, exclusive Brand ambassadors on Remy Cointreau portfolio spirits and Champagne brands.- Teaching Sales Techniques, in store trainings and coaching.- Promotional activation support, formal Airport/boutiques training Events. #Train the trainer, learning consulting: - Work with Key Travel Retail Training Operators and agencies in EMEA, delivering custom fit training sessions.# Creation of Learning solutions and specific training tools :- Evaluation of the business needs to create and adapt learning and training solutions for Travel Retail- Design of Cognac & Whisky Expert programs.#E-learning Platform integration for blended learning:- Create content to animate the Platform- Use of the eLearning Platform on the point of sale to measure performance and coach field ambassadors.#Management and optimization of Education budget #Self-Development and training follow up- Annual meetings and train the trainer sessions - Competition analysis, reports, surveys, KPI's, evaluation of training impact and ROI.#Extensive travelling EMEA Show less

Région De Genève, Suisse

Switzerland

#Educating field staff: Around 1500 people trained a year -Training, motivating decentralized teams (EMEA), generic staff, exclusive Beauty advisors on basic and technical knowledge.- Teaching Sales Techniques, in store trainings and coaching.- Promotional animation, formal Airport/boutiques training Events. - Training seminars organization for our 350 Beauty consultants.#Train the trainer, learning consulting: - Work with Key Travel Retail Training… Show more #Educating field staff: Around 1500 people trained a year -Training, motivating decentralized teams (EMEA), generic staff, exclusive Beauty advisors on basic and technical knowledge.- Teaching Sales Techniques, in store trainings and coaching.- Promotional animation, formal Airport/boutiques training Events. - Training seminars organization for our 350 Beauty consultants.#Train the trainer, learning consulting: - Work with Key Travel Retail Training Operators and agencies in EMEA, delivering custom fit training sessions.# Creation of Learning solutions and specific training tools :- Evaluation of the business needs to create and adapt learning and training solutions.#Schedule and logistics management #E-learning Platform integration for blended learning:- Create content to animate the Platform- Use of the eLearning Platform on the point of sale#Management and optimization of training budget #Self-Development and training follow up- Annual meetings and train the trainer sessions - Competition analysis, reports, surveys, KPI's, evaluation of training impact and ROI.#Extensive travelling EMEA (60%) Show less

Switzerland

-Logistic and organizational support of the trainers (Agenda, travel, sending training gifts).-Conception of training tools, such as product brochures and pedagogic training games.-Organization of BC's Seminars (350 Beauty consultants).-Forecast, Budget follow up.-PR event and press follow up.

Business Marketing And Management

Master'S Degree

Maitrise

Licence