Isabelle Chang

Isabelle Chang Email and Phone Number

Data, CRM & Service Lead at L'Oréal Taiwan
Isabelle Chang's Location
Taipei, Taipei City, Taiwan, Taiwan, Province of China
Isabelle Chang's Contact Details

Isabelle Chang work email

Isabelle Chang personal email

n/a
About Isabelle Chang

Experienced Data, CRM & Digital Marketing professional with proven track record of success and a demonstrated history of working in diverse industries. Skilled in Strategy Development, Customer Relationship Management (CRM), Digital Marketing, Data Drivening Marketing, Market Insight & Intelligence, and Project Management. Strong business development professional with a Master of Business Administration (MBA) focused in Business Administration from Concordia University-Wisconsin.

Isabelle Chang's Current Company Details

Data, CRM & Service Lead at L'Oréal Taiwan
Isabelle Chang Work Experience Details
  • L'Oréal
    Data, Crm & Service Lead
    L'Oréal Jan 2022 - Mar 2024
    Taipei City, Taiwan
    Lead data transformation to level up capabilities and grow the business:- Build short, mid and long-term roadmap, formulate strategies, initiate and lead projects to achieve business goals.- Build effective dashboard, share the results and recommendations, monitor the progress and identify growing opportunities at brand, division and group levels.Drive group learning and upskilling agenda and facilitate best practices sharing and show cases building.
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  • 聯合利華
    Data Driven Marketing Manager, Taiwan & Hong Kong
    聯合利華 Sep 2019 - Jan 2022
    Taipei City, Taiwan
    Build data driven organization to transform and grow the business:- Onboard Global solution and build local data/CRM infrastructure to empower data driven marketing.- Build strong customer segments to drive business efficiency and effectiveness.- Drive learning and upskilling agenda to embody data driven culture.
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  • Philips
    Corporate Crm & Digital Marketing Manager
    Philips Apr 2017 - Sep 2019
    Taiwan
    Lead digital transformation to drive business growth:- Build roadmap, formulate strategies and lead projects under digital transformation.- Build data/CRM infrastructure to digitalize data ecosystem and integrate data from all touch points.- Revamp CRM program to provide seamless consumer experience online and offline to drive business efficiency.
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  • Lvmh Perfumes & Cosmetics
    Crm & Digital Pr Manager
    Lvmh Perfumes & Cosmetics Aug 2014 - Sep 2016
    Taipei City, Taiwan
    Lead CRM, Digital marketing & Customer Service team:- Support business growth via robust CRM and Digital Marketing strategies.- Provide insightful analysis and recommendations to drive engagement and conversion.- Manage Customer Service in all touch points to drive brand affinity and customer satisfaction
    View

Isabelle Chang Skills

Merchandising Program Development Project Management Product Line Optimization Data Analysis 客户关系管理 公共关系 顾客服务 经营策略 项目组合管理 项目管理 Microsoft Excel 领导力 Microsoft Powerpoint Market Research Crm Strategy Development Vip Event Planning

Isabelle Chang Education Details

Frequently Asked Questions about Isabelle Chang

What is Isabelle Chang's role at the current company?

Isabelle Chang's current role is Data, CRM & Service Lead at L'Oréal Taiwan.

What is Isabelle Chang's email address?

Isabelle Chang's email address is is****@****eal.com

What schools did Isabelle Chang attend?

Isabelle Chang attended Concordia University-Wisconsin, Shatec - The International Hotel & Tourism School (Singapore), Shatec Singapore.

What are some of Isabelle Chang's interests?

Isabelle Chang has interest in Arts And Culture.

What skills is Isabelle Chang known for?

Isabelle Chang has skills like Merchandising Program Development, Project Management, Product Line Optimization, Data Analysis, 客户关系管理, 公共关系, 顾客服务, 经营策略, 项目组合管理, 项目管理, Microsoft Excel, 领导力.

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