Isabelle Cocchi Email & Phone Number

Charlotte, North Carolina, United States

• Manage daily operations of the Charlotte Skin Pharm clinic.
• Assist in the training and onboarding of new staff members.
• Conduct monthly inventory counts to ensure clinic is fully stocked for sales and patient appointments.
• Plan team events, schedule provider trainings and cultivate a healthy team culture within clinic.
• Oversee front desk staff to implement excellent and efficient scheduling practices.
• Present clinic revenue, AOV & new patient counts in weekly operating review meetings.

Charlotte, North Carolina, United States

• Create the client experience for Skin Pharm patients.
• Provide product and service information to generate sales and help inform patients.
• Oversee patient scheduling and act as a liaison between patients and providers.
• Utilize organizational, time management and multitasking skills to ensure the daily clinic schedule is met with excellence.
• Answer incoming phone calls and client inquiries via text message and email.
• Chart new patients medical history, allergies, medications and personal information.

Charlotte, North Carolina, United States

• Promptly respond to student needs and concerns by connecting students with the appropriate studio leadership team member to resolve and support their questions and concerns.
• Contribute to a positive, supportive, and fun studio environment by upholding our Core Values and creating rewarding working relationships.
• Excellent oral communication skills, professionalism, and exceptional interpersonal skills are essential for maintaining the high level of studio engagement and customer service required for the position.
• Provide superior cleaning services in accordance with Core Power Yoga Smart Health and zone-cleaning protocols and guidelines.

Charlotte, North Carolina, United States

• Receive and process orders in SAP order management system via inbound telephone calls, email, web, and EDI from B2B customers. Expedite as required to ensure customer satisfaction.
• Responsible for confirming order, product availability, delivery status using company guidelines and assigned distribution lanes.
• Develop relationships to influence and drive sales of products and services.
• Create action plan with external sales team
• Research and eliminate pricing errors by ascertaining root cause.
• Evaluate credit history and accept orders within credit limit for customers.

Matthews, North Carolina, United States

• Oversee 40+ volunteers.
• Manage the volunteer program.
• Set up departmental calls and meetings.
• Respond to customer service questions.
• Prepare weekly communication to COMPEL members.
• Accept COMPEL members into all Facebook groups and ensure groups are up to date.

Charlotte, North Carolina, United States

• Ensures the continuous flow of "ready to hire" job candidates.
• Maintains accurate applicant tracking system database records and personnel records in compliance with Samaritan's Purse policy and labor laws.
• Makes daily pre-screening calls to applicants to pre-qualify for interviews.
• Conducts interviews, determines qualifications, hires qualified applicants, or refers applicants to a more appropriate department.
• Verifies that reference checks, pastoral references, background checks, and Christian testimony meet hiring criteria.
• Schedules new hires for orientation and report-to work dates.

Charlotte, North Carolina, United States

• Maintained effective and clear communication with customers, buyers, and vendors by taking orders, relaying messages, and placing orders.
• Utilized strong numeracy skills by cash management and counting inventory.
• Persistent with customers by recommending suitable items for purchase, demonstrated products, and explained the benefits of the merchandise.
• Honed outstanding customer service skills.
• Arranged floor sets and pieces.

Cary, North Carolina

• Managed CORRAL's LinkedIn account by engaging and growing followers.
• Wrote blog posts for CORRAL's blog page using Google Docs, Microsoft Word and WordPress.
• Facilitated the on-time completion of projects with the Marketing Committee.
• Managed various marketing & communication projects in partnership with the Marketing Manager.
• Set up and reported weekly Google Analytics reports.

Raleigh-Durham, North Carolina Area

• Posted for and manage all social media accounts (Facebook, Instagram, Twitter).
• Assisted in brainstorming during meetings.
• Quickly handled any crises that may occur (i.e. social media hacking).
• Communicated with, or “shouted-out,” prospective and former speakers via socialmedia to welcome them and thank them, in order to maintain good relationshipsand present organization professionally.
• Aimed to gain followers on each social media platform to spread knowledge oforganization throughout NCSU campus specifically.

Raleigh-Durham, North Carolina Area

• Assisted with classroom instruction and provided support and guidance to students.
• Improved presentation and communication skills.
• Functioned as a communication liaison between the professor and student.
• Managed and provided support to 28 students in the classroom setting.

Charleston, South Carolina Area

• Researched media lists and monitored for opportunities.
• Pitched reporters and news outlets via phone, email, and Twitter.
• Pulled weekly analytics reports to track key performance indicators.
• Tracked key stories in the media and helped ideate the best ways to leverage them.
• Monitored media coverage in the water, sanitation, and hygiene (WASH) sector to help identify new outlets and opportunities for thought leadership.
• Conducted research on speaking opportunities at national and international conferences focused on WASH, community development, disaster response, and more.

Charlotte, North Carolina Area

• Collaborated with lead manager of the Jack Daniel’s account and assisted with major project.
• Oversaw booking of lodging and nation-wide transportation for Jack Daniel’s sweepstakes winners.
• Publicized products on-site with large community events such as: Coke Campaign event at Shaw University & NC State University.
• Engaged and interacted with students at NC State’s Packapalooza while advertising Coca-Cola.
• Organized and oversaw data of sweepstake winners including: contact information, prize descriptions & winner documents.
• Managed shipment of El Jimador sweepstake prizes to winners nation-wide.