Isabelle Cocchi Email & Phone Number

Charlotte, North Carolina, United States

•Manage daily operations of the Charlotte Skin Pharm clinic. •Assist in the training and onboarding of new staff members. •Conduct monthly inventory counts to ensure clinic is fully stocked for sales and patient appointments. •Plan team events, schedule provider trainings and cultivate a healthy team culture within clinic.•Oversee front desk staff to implement excellent and efficient scheduling practices.•Present clinic revenue, AOV & new patient counts in weekly operating review meetings.

Charlotte, North Carolina, United States

•Create the client experience for Skin Pharm patients.•Provide product and service information to generate sales and help inform patients. •Oversee patient scheduling and act as a liaison between patients and providers.•Utilize organizational, time management and multitasking skills to ensure the daily clinic schedule is met with excellence. •Answer incoming phone calls and client inquiries via text message and email. •Chart new patients medical history, allergies, medications and personal information. •Multitask within several different Office platforms in a fast paced environment.

Charlotte, North Carolina, United States

•Promptly respond to student needs and concerns by connecting students with the appropriate studio leadership team member to resolve and support their questions and concerns. •Contribute to a positive, supportive, and fun studio environment by upholding our Core Values and creating rewarding working relationships. •Excellent oral communication skills, professionalism, and exceptional interpersonal skills are essential for maintaining the high level of studio engagement and customer service required for the position. •Provide superior cleaning services in accordance with Core Power Yoga Smart Health and zone-cleaning protocols and guidelines.

Charlotte, North Carolina, United States

•Receive and process orders in SAP order management system via inbound telephone calls, email, web, and EDI from B2B customers. Expedite as required to ensure customer satisfaction.•Responsible for confirming order, product availability, delivery status using company guidelines and assigned distribution lanes.•Develop relationships to influence and drive sales of products and services.•Create action plan with external sales team•Research and eliminate pricing errors by ascertaining root cause.•Evaluate credit history and accept orders within credit limit for customers.

Matthews, North Carolina, United States

• Oversee 40+ volunteers. • Manage the volunteer program. • Set up departmental calls and meetings.• Respond to customer service questions.• Prepare weekly communication to COMPEL members.• Accept COMPEL members into all Facebook groups and ensure groups are up to date.• Edit workshops once received and upload to Vimeo.• Make necessary website updates using WordPress for challenges, new initiatives, etc. each week.• Other administrative tasks as needed.

Charlotte, North Carolina, United States

• Ensures the continuous flow of "ready to hire" job candidates. • Maintains accurate applicant tracking system database records and personnel records in compliance with Samaritan's Purse policy and labor laws. • Makes daily pre-screening calls to applicants to pre-qualify for interviews.• Conducts interviews, determines qualifications, hires qualified applicants, or refers applicants to a more appropriate department.• Verifies that reference checks, pastoral references, background checks, and Christian testimony meet hiring criteria. • Schedules new hires for orientation and report-to work dates. • Ensures that all required new-hire paperwork is completed prior to the report-to-work date. • Works as directed to complete reporting and assigned special projects.• Maintains a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public.

Charlotte, North Carolina, United States

• Maintained effective and clear communication with customers, buyers, and vendors by taking orders, relaying messages, and placing orders.• Utilized strong numeracy skills by cash management and counting inventory.• Persistent with customers by recommending suitable items for purchase, demonstrated products, and explained the benefits of the merchandise.• Honed outstanding customer service skills.• Arranged floor sets and pieces.

Cary, North Carolina

• Managed CORRAL's LinkedIn account by engaging and growing followers.• Wrote blog posts for CORRAL's blog page using Google Docs, Microsoft Word and WordPress.• Facilitated the on-time completion of projects with the Marketing Committee. • Managed various marketing & communication projects in partnership with the Marketing Manager. • Set up and reported weekly Google Analytics reports.

Raleigh-Durham, North Carolina Area

• Posted for and manage all social media accounts (Facebook, Instagram, Twitter).• Assisted in brainstorming during meetings.• Quickly handled any crises that may occur (i.e. social media hacking).• Communicated with, or “shouted-out,” prospective and former speakers via socialmedia to welcome them and thank them, in order to maintain good relationshipsand present organization professionally.• Aimed to gain followers on each social media platform to spread knowledge oforganization throughout NCSU campus specifically.

Raleigh-Durham, North Carolina Area

• Assisted with classroom instruction and provided support and guidance to students. • Improved presentation and communication skills. • Functioned as a communication liaison between the professor and student. • Managed and provided support to 28 students in the classroom setting.

Charleston, South Carolina Area

• Researched media lists and monitored for opportunities.• Pitched reporters and news outlets via phone, email, and Twitter.• Pulled weekly analytics reports to track key performance indicators.• Tracked key stories in the media and helped ideate the best ways to leverage them.• Monitored media coverage in the water, sanitation, and hygiene (WASH) sector to help identify new outlets and opportunities for thought leadership.• Conducted research on speaking opportunities at national and international conferences focused on WASH, community development, disaster response, and more.• Assisted in building out public relations strategies for our nationwide (and soon-to-be international) regional Walk for Water events, including building media lists, reaching out to local reporters, finding story angles, and more.• Presented findings on nonprofit networking via LinkedIn. • Supported social media and other communications efforts as needed.

Charlotte, North Carolina Area

• Collaborated with lead manager of the Jack Daniel’s account and assisted with major project. • Oversaw booking of lodging and nation-wide transportation for Jack Daniel’s sweepstakes winners. • Publicized products on-site with large community events such as: Coke Campaign event at Shaw University & NC State University. • Engaged and interacted with students at NC State’s Packapalooza while advertising Coca-Cola.• Organized and oversaw data of sweepstake winners including: contact information, prize descriptions & winner documents. • Managed shipment of El Jimador sweepstake prizes to winners nation-wide.• Marketed Coca-Cola products while working the Coca-Cola Love Tour at NC State.