Business analyst in IT Execution Private working in Agile SAFe set-up. Assigned to a team mainly dedicated to the new car insurance for private customers.

• Business Analyst in Global License Management (CIO) working with a web application used by customers, business partners and internal users to manage IBM Power and Storage software and hard-ware (e.g. software download, license Keys, digital ordering, inventory browsing)• Working on requirements of new functions, re-design of existing options including creation of mock-ups, testing, prioritization, release management, and deployment activities using Agile methodology ( Scrum method + usage… Show more • Business Analyst in Global License Management (CIO) working with a web application used by customers, business partners and internal users to manage IBM Power and Storage software and hard-ware (e.g. software download, license Keys, digital ordering, inventory browsing)• Working on requirements of new functions, re-design of existing options including creation of mock-ups, testing, prioritization, release management, and deployment activities using Agile methodology ( Scrum method + usage of RTC and Jira)• Regular interlock with developers, Product Owner, Technical Owner, and various shareholders across the organization and located globally• Responsible for text management and user documentation maintenance (tooltips, help section) using HTML. This also includes driving the work to get all text translated in all supported languages• Lead communication and education of the website support team• Lead the preparation and publication of the website newsflashes• Responsible for monitoring of Net Promoter Score (NPS) and actions to improve the user experience Show less

• Application Owner/Technical Owner within a European CIO team responsible for the compliance of an applications portfolio, interlocking with developers, users, project teams and compliance organization• Creation and maintenance of all application compliance documents including processes and instruc-tions • Perform various risk assessments and data privacy assessments (including GDPR compliance)• Active involvement in relation to releases and applications… Show more • Application Owner/Technical Owner within a European CIO team responsible for the compliance of an applications portfolio, interlocking with developers, users, project teams and compliance organization• Creation and maintenance of all application compliance documents including processes and instruc-tions • Perform various risk assessments and data privacy assessments (including GDPR compliance)• Active involvement in relation to releases and applications sunset/decommission• Support Application Systems Controls and Auditability reviews and an internal application audit Show less

• Compliance lead for a portfolio of internal applications in Nordic BT & IT in charge of advising a team of Life Cycle Managers about application management/IT security processes and requirements• Creation of written guidelines and facilitation of regular training/awareness sessions for the depart-ment• Review documentation and ensure execution of processes and guidelines (Access management, change & problem management, Separation of Duties, data privacy, architecture, process flows… Show more • Compliance lead for a portfolio of internal applications in Nordic BT & IT in charge of advising a team of Life Cycle Managers about application management/IT security processes and requirements• Creation of written guidelines and facilitation of regular training/awareness sessions for the depart-ment• Review documentation and ensure execution of processes and guidelines (Access management, change & problem management, Separation of Duties, data privacy, architecture, process flows, and control points)• Support numerous internal compliance reviews and assessments – regular readiness assessments, proactive reviews, Application Systems Controls and Auditability reviews (preparation, facilitation, and follow-up actions)• Restructuring and maintenance of applications Business Controls documentation repositories Show less

• Project Manager in Nordic Customer Fulfillment Systems and Applications responsible for the devel-opment and deployment of internal applications (1 Asia Pacific application and 1 worldwide applica-tion) including the preparation of the Application Systems Controls and Auditability Review • Nordic Countries Project Manager for an international centralization/globalization project transferring Fulfillment applications helpdesk to 2 centers (Madrid and Bratislava)

• Project Assistant for 2 international centralization/globalization projects transferring Fulfillment oper-ations to 2 centers (Madrid and Bratislava)• Member of the European Project Office working on the planning and implementation of the various waves of the project• Collaboration with sub-projects teams, management and other involved organizations and stake-holders• Minutes writing and action items tracking during regular sub-projects status meetings as well as pro-ject… Show more • Project Assistant for 2 international centralization/globalization projects transferring Fulfillment oper-ations to 2 centers (Madrid and Bratislava)• Member of the European Project Office working on the planning and implementation of the various waves of the project• Collaboration with sub-projects teams, management and other involved organizations and stake-holders• Minutes writing and action items tracking during regular sub-projects status meetings as well as pro-ject deployment waves workshops Show less

• Personal Assistant to the IBM EMEA Vice President Communications Sector (2003)• Personal Assistant to the IBM EMEA General Manager (1999-2002)• Personal Assistant to IBM EMEA Human Resources Directors (1995-1998)

• Trainee assigned to the French groups department• Responsible for the correspondence with the French travel agencies about hotel bookings and various documentation

• Trainee assigned to the reception, switchboard, and research in the library • Contribution to the preparation of the Centenary Gala and welcome of the guests at the gala at the Grand Hôtel Intercontinental in Paris