Trusted market leader in IT monitoring, Sentry Software provides innovative solutions for observability platforms supporting OpenTelemetry (BMC Helix, Datadog, Prometheus, Grafana, Splunk, etc.).Responsibilities include:- Leading, motivating, and inspiring the Communication Team- Developing high-quality marketing assets- Supervising all communication- Coordinating worldwide and local events- Transforming documentation processes (docs-as-code approach - technical documentation in markdown)Keywords: OpenTelemetry, Observability, SustainabilityLanguages: English

Responsibilities included:- Writing marketing materials (datasheets, white papers, video scripts, etc.)- Writing Web content- Managing social media communities- Writing user guides- Creating eLearning coursesKeywords: Hardware Monitoring, Storage Monitoring, Applications MonitoringLanguages: EnglishTools: Help&Manual, Adobe Captivate, Confluence, SharePoint, JIRA, BitBucket, SourceTree, Markdown

Major French publisher in the CRM market, Coheris offers two lines of software solutions combining 2 complementary expertises: CRM (Care, Sales and Marketing) and Business Intelligence (BPM, Datamining and DQM). With almost 1,200 key account references worldwide, Coheris relies on a network of technological partners and integrators as well as on its own teams of specialised consultants and engineers. Responsabilities included: - Writing installation, administration and user guides - Creating training materials - Translating the application interfaces from French into English and Spanish. - Managing the documentation department and translation projects - Ensuring documentations and translations were accurate Keywords: CRM, SFA, Merchandising, BI, Data Quality ManagementLanguages: French, English and SpanishTools: MS Project, Framemaker, Photoshop, Help&Manual

Responsabilities included:- Translating technical documents from English, Spanish and Italian into French- Proof-reading English and Spanish translations- Managing translation projectsKeywords: Project Management, Technical TranslationsLanguages: French, English, Spanish, and Italian Tools: Trados