My key duties include • Telephone and email customer support• Order status checking & problem solving• Communicating with various departments/agents within the company• Quotations and follow-ups (learning the complete sales cycle from start to finish)• Website content management (editing and updating knowledge base)

Whilst working mainly as a receptionist for the front office within Fulham, I also assist with the daily runnings of the administration of the office. This involves assisting both the sales and lettings departments with various tasks, this can be ensuring the internet marketing is up to date and working correctly to ensuring all documentation for the exchanges are all ready.Key Duties;Register Management- updating propertiesCreating Invoices and sales notesManaging Brand and marketing materialOffice Management

Assisting and working with a worldwide team to produce new Legal Tech. I am assisting the Head of Brand with the start of the company's Social Media Campaigns on Linkedin, Twitter and Facebook. Over the last 2 months, we have seen an increase in followers from the Organic Content I have scheduled for the Company as well as an increase of interaction on their email campaigns.Key duties;Email and Diary managementWriting copy for social media and email campaignsCRM ManagementFormatting of Legal Documents

As working as a part time virtual assistant for the CEO and Founder of The Senate, I help to manage and facilitate the administrative needs of the company. Filtering and sorting the CEOs founder as well as ensuring all the companies documents are in line with our house template. As well as in charge of the online file management. I have recently started the management of the Companies Social Media content on both twitter and LinkedIn.

I have previously worked as a Sales Assistant in a small, but busy family run Antique Print business in Covent Garden. My main duties were assisting with the running of shop, this includes cataloguing new stock, maintaining the stock database and customer interests. I frequently communicated with a wide range of clients, including museums, private collectors and the occasional tourist. I helped to advise the purchasing of prints, by providing condition reports, research of the prints and arranging the shipment of many purchases especially overseas. As well as this I undertook random audits of locations to ensure that all items were where they should be, including the updating of folders and identification labels. I also undertook preventive conservation measures is a must, such as the monitoring of pests, rotating display stock and general cleanliness of the store.

My main role was to document, condition check and, where appropriate, conserve exhibition objects. Working as a team we slowly worked down the list of objects set to be put on display. Along with occasionally assisting the core team with decants as well as oddy testing exhibition materials. I have gained plenty of experience working with various materials and hazards which are to be expected in a medical collection.

Working as a team to condition survey an document part of the Royal Photographic society collection for the V&A. The project involved photographing the 3,500 boxes contents, document object type, makers/ make the condition, identifying hazards and if the boxes need repackaging. There are objects and library material which creates a variety issues especially the wide range of hazards involved including, flammable material, asbestos and unknown chemicals as well as any risk to the collection from pests and mould. Additional responsibilities within the project was managing the conservation side of the project. Due to time and personal restrictions there was a minimum amount we could actually do such as the intervention against pests and mould were the main concerns through out the ongoing project. This involved creating a spreadsheet for the movement of boxes so we could track what was being done and where the boxes were. Both myself and the other collections assistant designed and edited the spreadsheets used to document the boxes as well the tracking of our progress and all the pallet information for the V&A to use for logistics. We have been self motivated and made sure that we have managed our time and our ensured that we informed and consulted various members of the conservation team for input in matters of the site and the care of the collection. I have assisted the BBC filming " Britain's greatest inventions" in one of the storage facilities in Wroughton. This involved working with the staff members of the BBC as well as members of the public before, during and after the event.

I assist a busy independent cupcakery in the South Cotswolds, working flexibly as both baker and barista, supplying coffee and beautiful cakes to local cafes, for special events and weddings. I also have experience of office work, supporting the management with their accounts and recording financial data in Excel.

I work part time at this busy fine dining restaurant where I work as a team with fellow waiters to provide excellent customer service serving food and drinks. I help to ensure that all food arrives on time and drinks are made to order. Other jobs that I undertake are the stocking and maintaining of drinks as well as ensuring the cafe is neat and tidy for the next service.

I joined a busy Starbucks in the middle of Cardiff city centre, whilst there I took part in their in-house training scheme to learn how to use the coffee machines, take orders, health and safety of food and cleanliness as well as how to operate the till. Throughout my shifts, I learned to appreciate the value of teamwork and hard work during a busy shift. I honed my skills of customer service during stressful times remaining polite and respectful towards the customers. I thoroughly enjoyed working with customers and interacting with them when informing them of new drinks and food that had recently become available. When working at the company I worked closely with the Supervisors and the store manager to help reach sales targets and with the process of deep cleaning the store to a suitable level.

Whilst boarding at the Peter Symonds College I was offered a job as a student cleaner where I was expected to clean the classrooms and any bathrooms on the floor that I was given to the standard that was expected.