With a robust background in both competitive sports and the fitness industry, I bring a unique blend of discipline, dedication, and strategic insight to the tech sales arena. My career began on the sports field, where I proudly achieved two All-Ireland titles. These accomplishments not only honed my competitive spirit but also instilled in me the importance of teamwork, resilience, and goal-oriented performance.Building on this foundation, I transitioned into the fitness industry, where I dedicated 14 years to helping individuals achieve their health and wellness goals. During this time, I developed a deep understanding of client needs, effective communication, and motivational techniques. My journey in fitness culminated in a role as a Sales Manager, where I led my team to consistently exceed sales targets through innovative strategies and exceptional customer service.Now, I am excited to bring my expertise in sales management to the tech industry. I am passionate about leveraging cutting-edge technology to solve real-world problems and enhance business operations. With a proven track record in sales, a strong work ethic, and a commitment to excellence, I am eager to contribute to a dynamic tech sales team and drive success in this ever-evolving field.
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Sales ManagerHotworx Jul 2023 - Oct 2024IrelandAchieve a record 91% closing sales rate, resulting in 250 new memberships for the company. I implement effective strategies for membership retention, leading to increased customer loyalty and satisfaction. I successfully manage sales targets, consistently exceeding monthly goals and driving revenue growth. I execute targeted marketing campaigns to attract new customers and enhance engagement. I utilize digital filters for data analysis, improving decision-making processes and optimizing sales strategies. I manage payment systems efficiently to ensure seamless transactions and customer satisfaction. I demonstrate strong skills in coordinating multiple projects simultaneously, ensuring timely and successful completion. I contribute to business development initiatives by identifying opportunities and establishing key partnerships for growth -
Personal TrainerH Space Movement Apr 2023 - Jul 2023Bungay, England, United KingdomSpecialized in home physical therapy for rehabilitation clients, focusing on injury rehabilitation and chronic pain management. Conducted group training sessions and provided wellness coaching to enhance clients' overall well-being. Proficient in KINSTRETCH, a movement enhancement system, to improve flexibility and body control. Demonstrated expertise in Customer Relationship Management (CRM) to ensure personalized client experiences. Developed specialized programs tailored to individual needs and goals, including athletic training regimes. Led cross-functional teams to deliver comprehensive fitness solutions and achieve collective objectives.Skills:Injury RehabilitationChronic Pain ManagementGroup TrainingWellness CoachingKINSTRETCHCustomer Relationship Management (CRM)Specialized Program DevelopmentAthletic TrainingCross-functional Team Leadership -
Personal TrainerGalway City Gym Ltd Jan 2017 - Dec 2022Galway, County Galway, IrelandEstablished Uplift independently, achieving a full working week within two weeks through word-of-mouth referrals. Focused on holistic well-being, going beyond traditional fitness routines to prioritise the overall health of clients. Specialised in rehabilitating individuals recovering from major injuries, such as Lumbar discectomy and hip replacement, enhancing their physical recovery journey. Conducted corporate fitness classes twice a week, in addition to managing a roster of personal training clients. Provided tailored diet plans to meet specific dietary requirements, offered online sports rehabilitation services, and conducted Zoom classes to cater to diverse client needs. -
Co-OwnerTaranis May 2021 - Jan 2022Galway, County Galway, IrelandCo-founder of Online Retail Shop specialising in dry robes. Collaborated with a friend to establish and operate an online retail shop focused on selling dry robes. Managed all aspects of the business, from inventory procurement to customer service, contributing to its success.
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Physical TrainerInspire Fitness Jan 2016 - Dec 2016Galway, County Galway, IrelandGym Instructor/Personal Trainer. Conducted ten-hour workdays, five days a week at Inspire Fitness, managing a range of responsibilities. Led one-on-one personal training sessions and group training sessions for up to 25 individuals per session. Handled administrative tasks and check-ins to ensure smooth operations and client satisfaction. Appointed as the Head of Fitness Ranks, overseeing the creation of fitness tests for clients, requiring meticulous organization.
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Squash CoachBadminton At Galway Lawn Tennis Club Jan 2015 - Jan 2016Galway, County Galway, IrelandProvided squash coaching services at Galway Lawn Tennis Club, focusing on instructing children in the sport. Selected to lead summer camps for children, enhancing their squash skills and fostering their love for the game. Demonstrated exceptional patience and coaching expertise to effectively teach and engage young learners. -
Customer Service SpecialistZenimax Media Oct 2013 - Apr 2014Galway, County Galway, IrelandRecruited by ZeniMax Media as a Customer Service Specialist for the launch of "The Elder Scrolls" game.Responsibilities included providing customer service support and coding assistance.Received comprehensive training in online gaming and service protocols.Achieved consistently high ratings with 5/5 reviews from satisfied customers.During my tenure at ZeniMax Media, I excelled in customer service and coding, contributing to the successful launch of "The Elder Scrolls" game while maintaining exceptional customer satisfaction levels. -
Promotions AssistantResidence Promotions Dec 2012 - Dec 2013Galway, County Galway, IrelandEngaged with Residence as a nightclub promoter, actively promoting and enhancing the club's nightlife offerings. Simultaneously fulfilled the role of front-of-house receptionist, providing a welcoming and efficient experience for patrons. Demonstrated versatility by effectively managing promotional activities while ensuring a smooth front desk operation.
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Promotions SpecialistTitanium Ents Promotions Sep 2012 - Apr 2013Galway, County Galway, IrelandI was hired as the company’s first promoter for launch nights then was made head of project management. My duties included the successful organization, promotion, and marketing of many large-scale eventsthroughout the country.
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PromoterGrooveyard Oct 2010 - Jan 2012Galway, County Galway, IrelandSpearheaded makeup artistry at diverse Entertainment Events, showcasing expertise in special effects makeup. Highlight event: Led makeup artistry at the prestigious Calvin Ayre ‘Seven Deadly Sins’ event in Dublin, catering to industry professionals. Proficient in special effects makeup techniques, enhancing characters and themes at various events. Skilled in working with children, ensuring a comfortable and engaging experience for young participants. Collaborated effectively in group settings, fostering teamwork and synergy to achieve exceptional results. Experienced in event marketing strategies to promote and enhance event experiences. Managed booking systems and system administration tasks to streamline operations and ensure efficiency.
Frequently Asked Questions about Isabelle Mortimer
What is Isabelle Mortimer's role at the current company?
Isabelle Mortimer's current role is Sales Leader | 2x All-Ireland Champion | 14 Years Driving Sales & Team Success in Fitness | Transitioning to Tech Sales with a Passion for Tech-Driven Solutions.
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Isabelle Mortimer
Student At Newcastle University With Aspirations To Work In The Heritage SectorWitton Gilbert
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