Isabelle Cristine Serpa Email & Phone Number

Curitiba, Paraná, Brasil

● Proficient in overseeing the identification, assessment, and mitigation of vulnerabilities across diverse systems and networks;● Designing and implementing tailored security controls and measures to fortify the organization's defenses● Managing and enhancing SOC operations to ensure swift and effective response to security incidents● Spearheading engaging training sessions, workshops, and interactive modules to enhance staff knowledge and vigilance● Developing Phishing campaigins using KnowBe4● Crafting concise and insightful executive-level reports and presentations showcasing key security metrics, trends, and outcomes● Leading comprehensive internal audits to assess compliance, identify vulnerabilities, and evaluate the effectiveness of security controls● Development of information security workflows, procedures, and policies

● Implementing proactive measures and controls to minimize potential threats and vulnerabilities, fostering a culture of risk awareness and mitigation.● Development of information security workflows, procedures, and policies● Leading the creation and implementation of engaging and informative security awareness materials● Conducting in-depth analysis of contracts, emphasizing data privacy considerations and compliance with relevant regulations.

● Utilizing JavaScript, CSS, and HTML to configure and tailor the Product Filter & Search application for client stores.● Diagnosing technical issues and offering viable solutions to ensure seamless functionality.● Addressing and managing support queries through email, chat, and phone, ensuring timely and thorough assistance.

Curitiba, Paraná, Brazil

● Implementing and overseeing comprehensive access management protocols across the company's systems● Proficiently navigating and managing access controls within SAP and Active Directory● Providing advanced and specialized support to employees, offering tailored solutions and guidance to address complex technical issues and enhance operational efficiency● Spearheading the development and upkeep of the Privacy Portal, ensuring it remains updated, user-friendly, and compliant with privacy regulations

Ecoville

Reitoria

Associate'S Degree In Information Security, Information Technology

Processos Administrativos, Aprendiz