Isabelle Delvallée Email & Phone Number

- Administrative support to production department- Prepare and supply production files to line managers and operators - Launch and follow up approvals workflows in Veeva Vault- Improving internal process towards digitalisation

Belgium

- Gestion de projet dans l’établissement de nouveaux modèles d’offres commerciales FR/NL/AN (projet finalisé et réalisé en anglais): animation de groupes de travail, coordination avec divers départements, présentation du projet aux équipes commerciales- Amélioration du processus d’établissement de panel de références- Coordination de réponses.

- Evaluate and suggest new internal process to improve the customer experience- Cooperate with technical team to improve the process and the customer services- Write documentation for customers and coworkers- Responsable for all administrative requests from customers and partners- Check purchase invoices

- Cash collector: contact customers with phone calls, emails and mails to request payment unpaid invoices. Set up schedules, check payments, report to the CFO and closely work with the accountant.- Accounting support: check account statement, check sales orders and invoices, check and clean the aged balance.- Data control from sales department, find.

Namur Area, Belgium

- In charge of incoming calls for administration, accounting and HR- Purchasing officer: office equipment, catering- Cash collector: contact customers with phone calls, emails and mails to request payment unpaid invoices. Set up schedules, check payments, report to the CFO and closely work with the accountant.- Accounting support: check account statement.

Brussels Area, Belgium

Statistic forecasting and analysis of the construction and insulation market for several countries (Uk, France and Germany), in Marketing Intelligence department.