Overseeing daily checks of demand and pricing outputs; Implementing packages and promotions; Collaborating with reservations and distribution teams; analyzing month end figures; Leading RevPro meetings; Participating in monthly review meetings with ownership. Fairmont the Queen Elizabeth achieved highest RPI growth in the Eastern Canada Region in 2018 and 2019. During this time I also provided task force revenue management coverage for the Fairmont Claremont in Berkeley, California and Fairmont… Show more Overseeing daily checks of demand and pricing outputs; Implementing packages and promotions; Collaborating with reservations and distribution teams; analyzing month end figures; Leading RevPro meetings; Participating in monthly review meetings with ownership. Fairmont the Queen Elizabeth achieved highest RPI growth in the Eastern Canada Region in 2018 and 2019. During this time I also provided task force revenue management coverage for the Fairmont Claremont in Berkeley, California and Fairmont El San Juan Hotel in Puerto Rico. Show less

Supervising daily front office operations; Leading a team of 18 bellmen; Scheduling; Ensuring excellent productivity; Growing colleague engagement and driving upsell opportunities.

During my time in the Leadership Development Program, I acted as Assistant Front Office Manager for 7 months, Housekeeping Manager for 3 months, and spent 4 months assisting the Director of Revenue Management and Reservations