An enthusiast at finding the best solution for customers' pain points, I am Business Bacharel helping to find problem-solving strategies and help the decision-making process. Utilized my knowledge in tech to learn about different CRM systems and continuous improvement in Microsoft Office use. When I moved to Ireland my adaptability to work helped me to navigate different settings and achieve goals, providing excellent customer care. In my professional years, I have learned a lot about teamwork and how to help support my co-workers while ensuring safety on site.I worked in companies providing excellent customer care and resolving complex queries., Utilizing my problem-solving skills and establishing effective working relationships with team members to enhance overall customer satisfaction. Dealing with complaints and escalations in a timely and efficient manner.My curious look and tech-savvy abilities helped me navigate the workspace using my knowledge. Also, I am very adaptable and used to working in a fast-paced environment, which gave me opportunities to take on more responsibilities in my jobs.As a volunteer in my local scout's group, which gave me an opportunity to get out of my comfort zone and find better ways to teach and develop skills with kids between the ages of 5 to 10 years and learned about simplifying tasks, creating objectives and helping others to achieve targets. I developed and planned, with other team scouts, a schedule of activities and progression maps, so the kids could achieve goals, learn and have fun.My main goal is to provide the best way for people to have control in their decision-making, utilizing tools such as storytelling to help customers achieve their goals with the services provided to them.If you are interested to know more about me, don't hesitate to contact me at isabelhrnl@gmail.com