Isabelle Swaney Email & Phone Number

Maulden, Gb

• Reviewing and adjusting the Fundraising & Income Generation Strategy (FIGS) in alignment with the charity's priority areas.• Identifying opportunities for new funding streams, partnerships, and donors. • Exploring innovative approaches to income development.• Capturing and analysing both quantitative and qualitative impact data.• Developing a budget for Fundraising & Income Generation activities.

• Currently serving as a Media and Communications Officer, volunteering remotely within the Media and Communications team and reporting to the Media and Events Trustee.• Take the lead in creating captivating digital content using Canva, effectively published across Facebook, Twitter, Instagram, and LinkedIn platforms.• Coordinate the social media presence of impactful long-running campaigns, including 'The Flag in the Map' open photography call, the OUTAcademy applications drive, and the #SaferToBeMe symposium.• Implement strategic content posting and scheduling using Later, identifying key engagement periods to maximize reach and impact.• Produce insightful reports on social media performance, utilizing data from Later, Twitter, and Meta analytics, and present findings to the lead trustee and fellow Communications officers.• Spearhead the development of social media strategies to expand ReportOUT's global reach and drive meaningful impact.

Bletchley, England, United Kingdom

● Planning, co-ordinating, and implementing the Museum’s programme of events, including STEM Bytes festivals, lectures, exhibition openings, corporate events, and external shows.● Implementing and optimising MailChimp to produce engaging email marketing content for a broad variety of Museum stakeholders.● Advancing the Museum’s audience development plan, working alongside the Museum Director and the Board of Trustees.● Growing and developing the Museum's marketing portfolio, including social media and physical marketing.● Working with the Museum Director, Senior Curator and Facilities Manager to improve the visitor experience, including site presentation.● Working in partnership with Museum partners to implement joint projects, including Digital Future Days and Museum exhibitions.● Managing the Museum Supporters' Club, including email marketing, community engagement initiatives, and dedicated events.● Responding in a timely and courteous manner to customer services enquiries.

I was initially hired on a temporary ad-hoc basis in the summer of 2020 to provide emergency cover. I was subsequently rehired for temporary cover in 2021 and 2023 after maintaining a strong relationship with the Managing Director.• Skilfully evaluated suppliers based on cost, selection, service, distribution capabilities, and availability to ensure optimal procurement decisions.• Executed precise order placement for construction products and supplies, guaranteeing accuracy and adherence to project specifications.• Diligently tracked order progress, proactively addressing any challenges that arose to ensure timely delivery.• Conducted comprehensive evaluations of each supplier's performance, fostering productive partnerships and driving continuous improvement.• Engaged in effective communication via phone and email with customers, clarifying project details and schedules to ensure seamless operations.• Managed general administrative tasks, including schedule management, filing, and providing executive assistance to the Managing Director.

• Collaborated with colleagues within the Social Media & Content team to generate innovative content concepts and programmed engaging content across Oracle Red Bull Racing (ORBR) channels, with a focus on the 2-week summer shutdown period.• Assisted in the successful implementation of Arwen AI to enhance moderation on ORBR channels, monitoring the tool and analysing emerging trends to refine filters, ensuring a safe and positive user experience by combatting spam bots, flirtation bots, and online abuse.• Created an insightful appraisal deck, leveraging data from Meta and YouTube analytics, to evaluate and provide comprehensive recommendations for ORBR's social presence, encompassing both generic and diversity & inclusion-centric strategies for future channel growth.

Chicksands

• Transitioned to the Finance Department, assuming the role of Finance Assistant with a focus on Accounts Receivable.• Investigated customer complaints, engaging directly with clients to gather evidence and determine the appropriate issuance of credit notes in line with company policy.• Demonstrated quick adaptation to the SYSPRO accounting system, promptly identifying discrepancies in company accounts.• Proactively sought permission from the Director of Finance to lead an investigation into the identified inconsistencies.• Collaborated with the Financial Controller to develop a comprehensive data analysis spreadsheet, enabling the identification of suspicious transactions.• Conducted thorough data analysis, ultimately uncovering that there had been no financial loss and attributing the discrepancies to consistent human error within the SYSPRO system.• Volunteered to present findings and successfully recommended a remedy for the identified discrepancy to the Director of Finance.

Bedfordshire, England, United Kingdom

• Undertook a temporary 3-week placement as a General Administrator, focusing on digitizing employee files and ensuring the secure disposal of outdated information.

Bedfordshire

• Provided one-to-one Maths, French and Spanish tutoring to GCSE-level students.• Assessed my tutees on their existing ability in their chosen subject area.• Created personalised lesson plans for each tutees.- Assessing each tutee's level of progress within a subject and identifying areas for improvement• Reviewed homework assignments and worked through problem questions that they did not answer correctly. • Communicated with parents/guardians about trouble areas or any issues that required attention.

Modern Languages And Cultures With Year Abroad, Spanish & Russian, 1St

Activities and Societies: Co-Founder and Secretary of the Modern Languages and Cultures Society 2019-2021 President of the University.

Education record

In the summer of 2018, I undertook a 1-month solo interrail trip through Europe, passing through Italy, Austria, Hungary, Czechia, Germany.

International Baccalaureate (Ib)

Activities and Societies: Regularly represented the school in lacrosse, hockey and tennis. Achieved Distinction in LAMDA Grade 8 Speaking.