• Assist in delivering course content on effective communication strategies in business• Facilitate interactive group discussions and practice sessions to enhance communication skills• Guide students in crafting impactful business documents and persuasive presentations• Provide constructive feedback on written assignments and oral presentations

• Consolidated and updated talent data for internal stakeholders, enhancing data accuracy and reliability • Coordinated and streamlined logistics for Talent Management programmes, ensuring seamless execution of events, activities, and smooth collaboration with internal and external stakeholders• Developed a comprehensive business requirements document for a new feedback platform, researching technological solutions and drafting proposals aligned with business objectives• Engaged in change management projects in collaboration with global tech teams to optimise executive processes and enhance Talent Management efficiency across the firm• Supported the partner admission and directors' promotion process by managing timelines, coordinating stakeholder communications, and supporting candidate presentations for the executive panel

• Assisted in the coordination and representation of the firm at recruitment events such as career fairs and recruitment talks• Developed narrative and visual educational materials to effectively enhance employees’ understanding of complex HR policies as part of the FlexDress Policy Project • Generated candidate reports and interview feedback to facilitate in-depth recruitment analysis• Identified and shortlisted candidates through a 50-candidates screening process for 6 diverse roles, streamlining the interview process for hiring managers on Workday and improving overall candidate experience• Supported the recruitment process from application to offer stage, including handling internal and external queries promptly

• Supported the TA team in recruitment efforts, including posting and updating job requisitions on internal and school portals.• Partnered with recruiters, hiring managers, interviewers, and candidates to schedule interviews efficiently, managing scheduling conflicts and other ad-hoc issues.• Managed logistics for recruitment events such as career fairs and sharing sessions.

• Oversaw completion of tasks, deadlines, social media postings, and communication• Analysed engagement data from 300 users, uncovering key trends that led to a reach of 1500 accounts and 900 content interactions, fostering the retention of a vibrant online community• Led research and development, playing a pivotal role in the creation and successful commercialisation of innovative initiatives• Managed multiple workflows from baking and packaging to customer communication, ensuring on-time order fulfilment and alignment of brand identity

• Raised awareness on the importance of maintaining a healthy lifestyle during the Health Promotion Board National Steps Challenge Season 5• Assisted participants in setting up their step trackers and provided accurate answers to inquiries, creating a better understanding of the challenge• Demonstrated patience when giving explanations to Chinese-speaking or dialect-speaking participants, and the elderly who required more guidance• Exhibited adaptability in handling situations not addressed during training such as facilitating exchanges• Provided outstanding customer service which was frequently commended by participants• Prioritised customer satisfaction and exercised empathy to understand and fulfill participants’ needs meticulously