Isabelle Tran Email & Phone Number

Vaughan, Ontario, Canada

Halifax, Canada Area

Drive business growth by closing salesIdentify possible improvement opportunitiesComply with all lead- management related service level agreements.Track and report efforts supporting established growth initiatives

Toronto, Canada Area

Provide excellent customer service by taking orders, preparing them efficiently, and building a rapport with clienteleHandle card and cash transactions, ensuring that all funds in the cash drawer are accounted for by the end of the shiftKeep an eye on patron intoxication levels and respond appropriatelyIdentify belligerent customers, and work with management when needed to maintain a safe environmentClean the bar and the surrounding area of spills and other messes as neededOther duties as requested

Toronto, Canada Area

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's nameUse visual cues to seat Guests in either the bar or dining area of 100 tables Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staffManage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriateTend to special Guest needs and requests

Singapore

Managed offical social media accounts such as Facebook, Instagram, Quora, and Living Local GuideIncreased sales by 200% within 6 months by doing effective SEOsDeveloped and commanded a team of 60 travel bloggers globally to run livinglocal.triip.meTrained basic SEOs for interns on a weekly basis

Singapore

Launched sales campaigns for 1000 global toursNegotiated costs with suppliers for tour leadersClosed sales with customers for over 100 tours South East Asia, Europe and South AmericaIncreased sales by 200% within 6 months Effectively secured quality of 6000 tours in 65 countries

Bachelor'S Degree, Tourism And Travel Services Management

Bachelor'S Degree, Banking, Corporate, Finance, And Securities Law