Isabelle V. Email & Phone Number

As a Conversational Designer, I develop chatbots and voicebots, specializing in Natural Language Understanding (NLU) with foundational experience in LLM-based solutions. My responsibilities include participating in project assessments, conducting research, and creating user personas while defining the voice and tone of each bot. I collaborate with cross-functional teams to design effective conversational flows and content.I implement bots in low-code platforms, particularly Cognigy, where I hold certification. I conduct thorough QA testing to ensure optimal performance and use my basic programming skills to make minor adjustments and troubleshoot issues as needed. Additionally, I analyze KPIs and generate reports to measure success, maintaining direct communication with clients to ensure alignment with their goals and expectations.

Hamburgo, Alemanha

Throughout my marketing career from 2018 to 2021, I developed and maintained international search, display, and YouTube campaigns across Google Ads, Bing Ads, and Yandex, as well as native ads on Taboola and Outbrain. I conducted performance analysis and reporting based on KPIs. Additionally, I handled budget control and bid management, wrote ad copy, and executed A/B testing, along with keyword management, to optimize campaign effectiveness.

Hamburg Und Umgebung, Deutschland

Hamburg Und Umgebung, Deutschland

Hamburg Und Umgebung, Deutschland

Bachelor Of Arts - Ba, Business Administration And Economics

International Relations And National Security Studies