Strategische Steuerung, Betreuung & Weiterentwicklung der Aktivitäten im Social Media Marketing, Influencer Marketing und Content Marketing für die Social Media Kanäle im Rahmen der Unternehmensziele; Führung des Social Media Teams; Social Media Advertising (Paid): Planung, Implementierung & Steuerung von Performance-Kampagnen, Always-On-Kampagnen, Branding-Kampagnen inkl. Erfolgskontrolle & Optimierung; direkte Zusammenarbeit mit den Bereichen Display Marketing, SEA, SEO, Webanalyse… Show more Strategische Steuerung, Betreuung & Weiterentwicklung der Aktivitäten im Social Media Marketing, Influencer Marketing und Content Marketing für die Social Media Kanäle im Rahmen der Unternehmensziele; Führung des Social Media Teams; Social Media Advertising (Paid): Planung, Implementierung & Steuerung von Performance-Kampagnen, Always-On-Kampagnen, Branding-Kampagnen inkl. Erfolgskontrolle & Optimierung; direkte Zusammenarbeit mit den Bereichen Display Marketing, SEA, SEO, Webanalyse, Marketing, PR etc. Show less

Team management, long-term customer support and consultancy for the various social media channels (operational and strategic); planning, implementation and monitoring of Online and Facebook campaigns; preparation of social media guidelines and analyses; strategic planning and preparation of projects; optimization of existing processes and procedures; product development; collaboration with the department of SEO (synergies for social SEO); working with agencies; hold customer seminars; blogger… Show more Team management, long-term customer support and consultancy for the various social media channels (operational and strategic); planning, implementation and monitoring of Online and Facebook campaigns; preparation of social media guidelines and analyses; strategic planning and preparation of projects; optimization of existing processes and procedures; product development; collaboration with the department of SEO (synergies for social SEO); working with agencies; hold customer seminars; blogger relationship management; social media monitoring. Show less

Active participation in projects and in daily operations; customer service; preparation of social media guidelines; writing blog articles; wikimanagement; social media advertising; research.Until 28.06.2011 Diploma thesis (part time, 50%) on the topic, “Social Media in tour operator management”.

Assistance in purchasing and negotiation of touristic services; assistance with the support of customers and partners; participation in the planning and organization of events for partners; active participation in various kinds of projects and daily business.

Administration of the incentive program by telephone and written customer service; general correspondence in Spanish, German, English, French; preparation and distribution of club membership cards and premiums, promotional posters, bulletins, graphics and statistics; independent deputizing of the coordinator during her holiday.