• Maintained consistent values of optimal customer service interactions with senior citizens• Utilized Microsoft Office Suite & Qualtrics daily to efficiently maintain records, organize member statuses, analyze zip code statistics, & create and distribute surveys

• Assisted in enhancing the learning experience for General Psychology students and Research Methods and Statistics students• Graded papers and provided feedback on student research papers• Conducted review sessions outside for students to review material and reinforce what was learned in the classroom• Assisted students with understanding and using SPSS• Held writing workshops to provide guidance on students’ research papers

• Investigated the links between sleep and academic success in college students while controlling for personality variables such as Conscientiousness and chronotype• Orchestrated an in-depth literature review to incorporate relevant insights into data analysis• Conducted, coded, and analyzed descriptive statistics using SPSS• Presented research results at the 2018 annual Society for Personality and Social Psychology Conference

• Implemented programming for human trafficking victims• Assisted in the day-to-day operations of managing the residential program• Oversaw the corporate email and communications, including a quarterly newsletter and creating content for social media platforms• Managed donor analytics