- Responsible for creating and maintaining clinical executive relationships within client organization- Lead strategies that improve clinician and user satisfaction- Drives client strategic solution roadmap - Supports execution of cross-functional collaboration with internal and external providers, nurse, and stakeholders to execute clinical vision, objectives, and strategy driven by executive leadership

- Responsible for creating and maintaining clinical executive relationships within client organization- Lead strategies that improve clinician and user satisfaction- Drives client strategic solution roadmap - Supports execution of cross-functional collaboration with internal and external providers, nurse, and stakeholders to execute clinical vision, objectives, and strategy driven by executive leadership

Develop solutions by identifying potential opportunities, conducting market research, generating solution requirements, pricing and creating integrated go-to-market strategies for the UK and Ireland. -Craft, communicate and justify solution roadmap across the corporate portfolio-Analyze solution needs and define scope requirements to ensure it meets market needs, including best practice workflows, scope of capabilities and visual design-Lead collaboration through executive UK/Ireland IP Steering committee and client-facing special interest groups to set priorities for development efforts based on alignment with business goals, strategic direction, voice-of- the customer feedback, timelines and client commitments-Prepare and present quarterly updates to UK/Ireland CIOs and weekly updates and/or meetings with UK/Ireland CCIO/CMIO group-Collaborate with marketing professionals/experts and other stakeholders to generate client-facing collateral to drive sales and increase brand equity-Demonstrate current and emerging solution features and functionality for internal and external stakeholders Work with IP and support to respond to client escalations, incidents and outages by providing solution intended design, mitigation plans, and communication strategy-Network and research to increase understanding and current competitive landscape, regulatory and accrediting guidelines, health care industry and market opportunity. Act as Cerner representative at UK/Ireland industry and regulatory meetings and events.

Supported clients to maintain and enhance Cerner solutions through incident resolution, changemanagement, and proactive management. Personal goal was to provide world-class support while enhancing relationships and Cerner’s reputation amongst existing clients. -Recognized as ‘Most Accountable’ associate at end-of-year awards, after being in the role 8 months-Provided new in-country hires with knowledge on overall Cerner methodology and acted as a liaison between headquarters and UK office-Performed in-depth technical troubleshooting investigations, resulting in deep solution andoverall Millennium knowledge-Investigated code defects and proactively brought resolution to entire UK client base-Proposed new Cerner recommendations and optimization opportunities, established via on-site visits or analysis of client domains- Led the entire team in outbound communications to the client; 395% higher call to client average than average and 220% higher emails outbound than team average- Key participant in client change management with deep understanding of client change process- Managed resolution of escalated issues with the support of engineering and leadership

Drove clients through design of future state clinical and business processes, solution and technology workflows, resulting in successful adoption and achieved value for the client. Additionally, assisted in change management, helping clients identify opportunities for improvements, and was accountable for achieving the project’s targeted outcomes.-Promoted in August 2014 and August 2015 based on annual review designation of “Outstanding” review rating in 2014 and “Distinguished” in 2015; “Outstanding” awarded to less than 10% of associates each review cycle, “Distinguished” awarded to less than 2% of associates each review cycle-Recipient of the Consulting Rising Star Award, an executive selected award designated to the top ~1.5% of Cerner Consulting-Recipient of Project Eagle Award, an internal-peer nominated award, recognized for exceptional contribution within a project-Led client’s multi-day events throughout project timeline including, but not limited to: Kick Off, Current State Assessment, Future State Review, Workflow Localization, Testing Events, Conversion, and Post-Conversion Assessments -Led Ambulatory implementations for over 180 providers, 61 clinics, and 15+ different specialties in under two years-Escalated risks and proposed mitigation strategies to appropriate Cerner and client project management-Communicated new recommendations, strategies, and project-risk directly to client counterparts and leadership; extremely strong relationship and reputation establish with past and current clients-Mentored other Consultants; assesses skill level and provides knowledge transfer and guidance via mentorship program

• Provide direct respite and supported community living care to young children with disabilities• Deliver prompts to children to work on long-term developmental goals set by families• Communicate with family to determine needs while building long-term relationships