Isabel Milano Email & Phone Number

Bellevue, Washington, United States

• Planning, creation and execution of creative digital marketing campaigns, with a particular focus on website layout, assets and communication.• Aids in workflow/process improvement, focused on collaboration and communication both internally (across multiple departments) and with external vendors.

7+ years of experience working with clients to create clean, colorful art. • Collaborated with artists on 7 different for-charity zine projects• Contributing artist for the kickstarted visual novel "Who We Are Now" (https://goo.gl/DCz9oG)• Established and maintains a self-managed Etsy shop for selling stickers, buttons, and other physical merchandise (https://www.etsy.com/shop/plentyblush)• Experience designing apparel/merchandise and promotional materials for YouTube creators, small businesses, etc.

Aurora, Nebraska, United States

• Created, maintained and reported for 13 AdWords/Paid Search campaigns for 3 separate business accounts, with one campaign accomplishing over 9,000 clicks and over 942,000 impressions over a 4-month period.• Established full connectivity for Analytics reporting, AdWords Integration, and Data Studio SEO/SEM analysis for 8 different business lines• Leads projects and communication with graphic design, sales, brand coordinator and web design roles to ensure consistency in visual branding, brand voice, keywords, and advertisement call to actions (CTAs)• Collaborates with a remote national events team for logistics planning, billing, and inventory management utilizing ExhibitForce software• Creator and trainer of internal project management processes for content creation/deadline tracking, website content review, CRM data organization and cross-team meeting communications/file sharing• Regularly conducts competitor analysis, industry trend research and lead generation efforts in collaboration with sales/growth goals of more than 3 business lines

Lincoln, Nebraska, United States

• Focused on eCommerce order fulfillment, including inventory management, supply chain monitoring, and customer satisfaction.• Gained an inside understanding of order fulfillment and policies for Amazon, Walmart, eBay, Facebook, and other drop-ship vendors.• Handled company social media moderation and customer communication through Facebook.• Trained multiple employees on listing creation procedures, payment-related activities, etc.

Wayzata, Minnesota

• Produced visual branding assets for social media marketing (Facebook, Instagram, Pinterest) of online subscription-based business lines including Woodworkers Guild of America, Outdoor Photography Guide, and more• Assisted with company-wide lead generation and market research efforts into acquisition, consumer response and visual brand development• Developed a brand persona for National Quilter’s Circle, providing consumer insight for Sales team usage

Ames, Iowa

• Cash handling and check-in processing for large groups including Special Olympics Iowa and Iowa State University's annual freshman orientation• Coordinated with upper management and other departmental staff for fast-paced problem solving and ensuring consistent guest satisfaction• Served as an Iowa State University representative for freshman orientation, including assisting guests with check-in accommodations, directions, providing information on dorm halls and classes, etc. • Trained for handling emergency situations with overnight guests including floods, fire, severe weather, and more

Ames, Iowa

• Specialized in social media presence/growth, particularly on Facebook, Twitter, and Instagram.• Produced custom-made flyers and adverts, along with promotional materials such as stickers and a rewards card.• Created a custom website for the store, including a gallery of product shots, contact details, etc. ( http://www.hcgiowa.com/ )• Worked closely with owner/manager of store to: organize sales and promotions, adjust inventory to better suit customer demands, create stronger relationships with local businesses and potential customers, and to create templates that can be used for a variety of events in the business’ future.

Greater Minneapolis-St. Paul Area

• Specialized in promotion and telemarketing for the 2016 InvestMNt conference (now “Intellisight”) with responsibilities for increasing attendance. • Created and managed an Excel database of contacts for monitoring conference outreach and registration.• Helped to achieve a record high in audience attendance for the conference’s 5-year history.• InvestMNt Steering Committee Member (2016)

Minnetonka, Minnesota

• Served as a top credit and rewards program seller, winning multiple workplace credit-based selling competitions including the sale of over 100 credit cards in the span of one week. • Worked in a retail-based customer service role, working with upper management to ensure customer satisfaction and a smooth sale process.• Trained multiple incoming employees, recommended by manager for my techniques in sales pitching.• Returned for seasonal support (December 2016)