Isabel Milano Email & Phone Number

Bellevue, Washington, United States

• Planning, creation and execution of creative digital marketing campaigns, with a particular focus on website layout, assets and communication.
• Aids in workflow/process improvement, focused on collaboration and communication both internally (across multiple departments) and with external vendors.

• 7+ years of experience working with clients to create clean, colorful art.
• Collaborated with artists on 7 different for-charity zine projects
• Contributing artist for the kickstarted visual novel "Who We Are Now" (https://goo.gl/DCz9oG)
• Established and maintains a self-managed Etsy shop for selling stickers, buttons, and other physical merchandise (https://www.etsy.com/shop/plentyblush)
• Experience designing apparel/merchandise and promotional materials for YouTube creators, small businesses, etc.

Aurora, Nebraska, United States

• Created, maintained and reported for 13 AdWords/Paid Search campaigns for 3 separate business accounts, with one campaign accomplishing over 9,000 clicks and over 942,000 impressions over a 4-month period.
• Established full connectivity for Analytics reporting, AdWords Integration, and Data Studio SEO/SEM analysis for 8 different business lines
• Leads projects and communication with graphic design, sales, brand coordinator and web design roles to ensure consistency in visual branding, brand voice, keywords, and advertisement call to actions (CTAs)
• Collaborates with a remote national events team for logistics planning, billing, and inventory management utilizing ExhibitForce software
• Creator and trainer of internal project management processes for content creation/deadline tracking, website content review, CRM data organization and cross-team meeting communications/file sharing
• Regularly conducts competitor analysis, industry trend research and lead generation efforts in collaboration with sales/growth goals of more than 3 business lines

Lincoln, Nebraska, United States

• Focused on eCommerce order fulfillment, including inventory management, supply chain monitoring, and customer satisfaction.
• Gained an inside understanding of order fulfillment and policies for Amazon, Walmart, eBay, Facebook, and other drop-ship vendors.
• Handled company social media moderation and customer communication through Facebook.
• Trained multiple employees on listing creation procedures, payment-related activities, etc.

Wayzata, Minnesota

• Produced visual branding assets for social media marketing (Facebook, Instagram, Pinterest) of online subscription-based business lines including Woodworkers Guild of America, Outdoor Photography Guide, and more
• Assisted with company-wide lead generation and market research efforts into acquisition, consumer response and visual brand development
• Developed a brand persona for National Quilter’s Circle, providing consumer insight for Sales team usage

Ames, Iowa

• Cash handling and check-in processing for large groups including Special Olympics Iowa and Iowa State University's annual freshman orientation
• Coordinated with upper management and other departmental staff for fast-paced problem solving and ensuring consistent guest satisfaction
• Served as an Iowa State University representative for freshman orientation, including assisting guests with check-in accommodations, directions, providing information on dorm halls and classes, etc.
• Trained for handling emergency situations with overnight guests including floods, fire, severe weather, and more

Ames, Iowa

• Specialized in social media presence/growth, particularly on Facebook, Twitter, and Instagram.
• Produced custom-made flyers and adverts, along with promotional materials such as stickers and a rewards card.
• Created a custom website for the store, including a gallery of product shots, contact details, etc. ( http://www.hcgiowa.com/ )
• Worked closely with owner/manager of store to: organize sales and promotions, adjust inventory to better suit customer demands, create stronger relationships with local businesses and potential customers, and to create.

Greater Minneapolis-St. Paul Area

• Specialized in promotion and telemarketing for the 2016 InvestMNt conference (now “Intellisight”) with responsibilities for increasing attendance.
• Created and managed an Excel database of contacts for monitoring conference outreach and registration.
• Helped to achieve a record high in audience attendance for the conference’s 5-year history.
• InvestMNt Steering Committee Member (2016)

Minnetonka, Minnesota

• Served as a top credit and rewards program seller, winning multiple workplace credit-based selling competitions including the sale of over 100 credit cards in the span of one week.
• Worked in a retail-based customer service role, working with upper management to ensure customer satisfaction and a smooth sale process.
• Trained multiple incoming employees, recommended by manager for my techniques in sales pitching.
• Returned for seasonal support (December 2016)