Isabel Fernandez Email & Phone Number

Netherlands

As a Team Lead and Scrum Master, I led a four-person team serving two clients, acting as the main point of contact and ensuring seamless communication and feedback integration. I was responsible for mapping clients' business processes onto our product and implementing solutions, participating in projects from design to go-live. This involved developing data analysis algorithms in Python using Pandas and NumPy, and gaining extensive experience with GCP and its associated products.

Amsterdam, North Holland, Netherlands

As a member of an international data team, I bridged the gap between local teams and developers to ensure efficient alignment of local requirements with company solutions. I was responsible for the timely data delivery and processing for over 60 hospitals in the Netherlands, consistently meeting strict 48-hour deadlines. I also developed a support protocol to streamline data processing and reduce support time, and created an algorithm to anonymize sensitive healthcare data for efficient product… Show more As a member of an international data team, I bridged the gap between local teams and developers to ensure efficient alignment of local requirements with company solutions. I was responsible for the timely data delivery and processing for over 60 hospitals in the Netherlands, consistently meeting strict 48-hour deadlines. I also developed a support protocol to streamline data processing and reduce support time, and created an algorithm to anonymize sensitive healthcare data for efficient product development and testing. Show less

Linkoping, Sweden

Studying the discourse dynamics between politicians, media, and the public to understand meaning-making, explore shifts in sentiment and follow how collectively agreed on narratives about migration arise.The main project involved collecting Twitter data related to COVID-19 in Sweden, and then investigating how polarized the discussion was and whether that changed over time.

Maastricht Area, Netherlands

This position consists of organizing university fairs in Iberia and Latin America, representing Maastricht University in such events and fostering community-building among Iberian and Latin American students in Maastricht.

Maastricht Area, Netherlands

Led a team of students in creating a chatbot for the university's website. and developed a tool that uses natural language processing techniques to suggest answers to incoming emails at the university's student service center. In combination, these reduced response time for student inquiries and workload of call center agents.

Member of the Department of Data Science and Knowledge Engineering ambassador team.Promotion activities involve giving lectures in schools around the Netherlands, helping in open days, guiding city tours, among others.

Maastricht Area, Netherlands

Worked together with a SCRUM team on creating a machine learning model to predict which customers would contact the call center. Responsible for integrating website and app data onto the model, as well as optimizing data quality using text analysis techniques.

Master Of Science - Ms, Computational Social Science

Bachelor'S Degree, Data Science And Knowledge Engineering

Honours student at Maastricht University's bachelor of Data Science and Knowledge Engineering. Combining studies with work.

Education record