Isabel Serna
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Isabel Serna Email & Phone Number

Customer Operations Representative - Service Support at Anritsu
Location: San Francisco Bay Area, United States 9 work roles 1 school
1 work email found @anritsu.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email i****@anritsu.com
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Current company
Anritsu
Role
Customer Operations Representative - Service Support
Location
San Francisco Bay Area, United States
Company size
1757 employees

Who is Isabel Serna? Overview

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Quick answer

Isabel Serna is listed as Customer Operations Representative - Service Support at Anritsu, a with 1757 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at anritsu.com and a matched LinkedIn profile for Isabel Serna.

Isabel Serna previously worked as Customer Operations Representative at Anritsu and Customer Operations Representative at Anritsu. Isabel Serna holds Bachelor Of Science - Bs, Major In Genral Business from San Francisco State University.

Company email context

Email format at Anritsu

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{first}.{last}@anritsu.com
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AeroLeads found 1 current-domain work email signal for Isabel Serna. Compare company email patterns before reaching out.

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Profile bio

About Isabel Serna

Isabel Serna is a Customer Operations Representative - Service Support at Anritsu. She possess expertise in communication, microsoft office, email marketing, community outreach, microsoft excel and 9 more skills. Colleagues describe her as "I've had the pleasure of working alongside Isabel at Providing Opportunity for Women where I have watched her work diligently and grow from Email Marketing Specialist, where she would be proactive about curating creative weekly newsletters to all of our members. Soon after, she went on to taking the role of Meet the Firms Officer where she was able to plan and execute company tours to highly successful companies in the Bay Area such as; DropBox, Twitch, and Ring Central to name a few. Now, I have the privilege to see her thrive being the President at our organization where she confidently organizes a team, hosts weekly speakers, and works endless hours to make sure Providing Opportunity for Women is running smoothly." and "Isabel and I have worked together extensively through out the semester within our non-profit organization Providing Opportunity for Women. Isabel takes initiative at each meeting stepping up the plate and tacking whatever tasks at hand. She is strongly skilled in communication and organization. Isabel has done an outstanding job working her role as "Meet the Firms", where she has planned onsite tours and panel interviews within businesses such as Ring Central, Dropbox, and Twitch. Isabel comes prepared with insightful questions to each meeting and is engaged with our entire organization. She is reliable and thorough each and every time. Isabel is genuine and extremely hard woking, all these qualities make he an exceptional member of Providing Opportunity for Women and we are lucky to have her on our team."

Listed skills include Communication, Microsoft Office, Email Marketing, Community Outreach, and 10 others.

Current workplace

Isabel Serna's current company

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Anritsu
Anritsu
Customer Operations Representative - Service Support
California, United States
Website
anritsu.com
Employees
1757
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Company profile
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9 roles

Isabel Serna work experience

A career timeline built from the work history available for this profile.

Customer Operations Representative - Service Support

Anritsu

California, United States

Customer Operations Representative

Anritsu

Atsugi-Shi, Kanagawa, Jp

-Work closely with our sales teams to interpret customer requirements and offer solutions that maximize profitability and add value to the customer.- Provide expert answers to questions about products, pricing, discounts, availability, and other terms of sale.- Process service quotes and orders through SAP in order to meet our turn-around time objectives.- Conduct research with available resources within Salesforce and SAP to satisfy customer inquiries-Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, and complaints- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency

Customer Operations Representative

Anritsu

Atsugi-Shi, Kanagawa, Jp

- Work closely with our sales teams to interpret customer requirements and offer solutions that maximize profitability and add value to the customer.- Understand and apply company policies regarding pricing, discounts and other terms of sale.- Process service quotes and orders through SAP in order to meet our turn-around time objectives.

Mar 2022 - Oct 2022

President

Providing Opportunity For Women (Pow)

San Francisco, California, Us

-Created a vision for the organization and moderated goals in order to maintain the mission of promoting women in business leadership roles-Demonstrated leadership in order to manage a team of 17 officers to coordinate events, fundraisers, and create partnerships with companies in SF and other student organizations-Adjusted marketing plans which tripled previous member attendance to events-Oversaw finances for a yearly budget of $1,500 and raised $800 for nonprofits-Created programs virtually and increased involvement across members while distance learning

Jun 2019 - May 2021

Meet The Firms Coordinator

Providing Opportunity For Women (Pow)

San Francisco, California, Us

- Schedule tours at local Bay Area companies working in close contact with professionals- Coordinate a panel interview with professionals from multiple different backgrounds within the company- Market the event to students through emails, flyers and classroom pitches

Dec 2018 - May 2019

Customer Service Associate

The Home Depot

Atlanta, Georgia, Us

-Maintain customer relationships through RMA process, providing status and setting expectations-Troubleshooting returned hardware, and document all details found during the investigation, and the steps taken to rectify the problem and archive the information into the system-Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution-Handle complaints, provide appropriate solutions and alternatives within the time limits-Build sustainable relationships of trust through open and interactive communication over the phone and in-person

Jul 2019 - Aug 2019

Assistant Accountant

Framecom

Gilroy, California, Us

-Maintained account books and accounting systems -Processed some payroll entries and reports for 50-100 employees-Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions-Gathered information and entered data into computer systems

Jan 2017 - Jan 2019
Team & coworkers

Colleagues at Anritsu

Other employees you can reach at anritsu.com. View company contacts for 1757 employees →

JB Jonathan Borrill Jonathan Borrill Colleague at AnritsuStockholm County, Sweden View → CN Catalina Nastase, Ssm Catalina Nastase, Ssm Colleague at AnritsuBucharest Metropolitan Area, Romania View → XJ Xu Jian-Xun Xu Jian-Xun Colleague at AnritsuShanghai, China View → TS Tetsuro Sekiguchi Tetsuro Sekiguchi Colleague at AnritsuKanagawa-Ku, Kanagawa, Japan View → HG Hiroshi Goto Hiroshi Goto Colleague at AnritsuAllen, Texas, United States View → CC Cliff Chen Cliff Chen Colleague at AnritsuHsinchu City, Taiwan, Province Of China View → VD Vince Draper Vince Draper Colleague at AnritsuLos Gatos, California, United States View → HB Heidemarie Blondin Heidemarie Blondin Colleague at AnritsuMorgan Hill, California, United States View → XJ Xu Jie Xu Jie Colleague at AnritsuJapan View → JM James Mcavoy James Mcavoy Colleague at AnritsuSan Jose, California, United States View →
1 education record

Isabel Serna education

  • San Francisco State University
    San Francisco State University
    Major In Genral Business
FAQ

Frequently asked questions about Isabel Serna

Quick answers generated from the profile data available on this page.

What company does Isabel Serna work for?

Isabel Serna works for Anritsu.

What is Isabel Serna's role at Anritsu?

Isabel Serna is listed as Customer Operations Representative - Service Support at Anritsu.

What is Isabel Serna's email address?

AeroLeads has found 1 work email signal at @anritsu.com for Isabel Serna at Anritsu.

Where is Isabel Serna based?

Isabel Serna is based in San Francisco Bay Area, United States while working with Anritsu.

What companies has Isabel Serna worked for?

Isabel Serna has worked for Anritsu, Providing Opportunity For Women (Pow), The Home Depot, and Framecom.

Who are Isabel Serna's colleagues at Anritsu?

Isabel Serna's colleagues at Anritsu include Jonathan Borrill, Catalina Nastase, Ssm, Xu Jian-Xun, Tetsuro Sekiguchi, and Hiroshi Goto.

How can I contact Isabel Serna?

You can use AeroLeads to view verified contact signals for Isabel Serna at Anritsu, including work email, phone, and LinkedIn data when available.

What schools did Isabel Serna attend?

Isabel Serna holds Bachelor Of Science - Bs, Major In Genral Business from San Francisco State University.

What skills is Isabel Serna known for?

Isabel Serna is listed with skills including Communication, Microsoft Office, Email Marketing, Community Outreach, Microsoft Excel, Social Media, Microsoft Powerpoint, and Social Media Marketing.

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