-Maintain communications with freshman students about opportunities and events-Guided students to their appropriate resources on campus and provided advice for academic issues-Ensured student success by providing short workshops on student skill sets

-Facilitated the shift to a new blogging platform, including peer training-Blogged about literary studies and contemporary media-Redesigned blog layout and style-Counselled students on course planning and major declaration-Organized the Semi-Annual English Majors' Open Mic in its fifteenth year and introduced speakers-Led the production of the college's annual literary magazine, The Junction-Managed social media communications for department events, including event planning and student outreach

-Ensured proper customer-facing visual standards-Cataloged and organized stock-Engaged coworkers to create a positive and friendly back-of-house environment

-Provided full solutions for individuals with business and consumer needs-Educated customers on the use of Apple hardware and software-Consistently met and exceeded expectations for providing superior customer service-Designed and disseminated short training sessions for new customer initiatives-Created weekly recaps on the sales and customer satisfaction statistics for a small team

-Managed social media sites-Assisted in the moving and installation of artworks in the New York Electronic Arts Festival

-Organized and directed fellow students in releasing a monthly publication featuring student editorials, literary submissions, and news articles

-Shadowed different roles through the Apple Store on Fifth Avenue including Operations, Human Resources, and Business outreach-Edited and produced a short internal film documenting the internship experience