Isabel Tan Email and Phone Number
Isabel Tan work email
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Isabel Tan personal email
www.isabeltkl.com ABOUT: I am a Product Designer with strong business sense - I strive to influence critical user behaviour that can lead to business growth. Former start-up entrepreneur. Self-driven, lateral-thinker, original problem solver who likes laughing at the odds. Data-centric and analytical. Experienced with user interviews, usability testing, prototyping, process mapping and conducting workshops. I design products that are simple, humanistic, yet profound. A go-getter, self-starter, with a touch of foolhardy behavior to hustle it all out.THE STORY: A creative artist and original problem-solver at heart, I enjoy building new things for transformation and impact. A turning point in Israel led to my current endeavor as a product designer from my past profession as a market analyst in the financial service space. My first touch with product design was through my first start-up I co-founded (and sold in 2022), where I led my team in developing our MVP and was nominated e27 Luminary in Asia for my entrepreneurship. I never looked back then and continued seeking product design opportunities beyond borders.I am looking for the next meaningful thing to build in the financial technology space. I am keen to focus specifically on the financial service space as I believe access to secure, user-friendly and affordable financial options is a basic need for people around the world. Hit me up to collaborate!
Hank Payments
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Senior Product Designer (Software)Hank Payments Jan 2024 - PresentToronto, Ontario, Canada
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Live CaptionerHabitat Learn Dec 2022 - PresentToronto, Ontario, CanadaThis is a casual part-time pursuit to supplement my work-study experience in Canada.• Live captioning on keyboard at above average speed of 85 WPM with 90% accuracy.• Provided live captioning and computerized note taking for 5 university courses at 2 colleges, to provide a high level of access to post-secondary education to students. -
Ux Design SpecialistDalla Lana School Of Public Health, University Of Toronto Dec 2023 - May 2024Ontario, CanadaLeading WebApp design at HealthyDesign.City, a joint initiative between the Canadian Urban Environmental Health Research Consortium (CANUE) and the Dalla Lana School of Public Health at the University of Toronto. We are committed to making information about the health effects of Canadian communities’ built environment accessible to urban planners, public health professionals, policy makers, community organizers and engaged citizens. -
Ux Designer (Graduate Co-Op)Destination Ontario May 2022 - Dec 2022Canada• Led end-to-end UX design process in cross-functional agile teams; using customer journey mapping (Miro), heuristic evaluation, user acceptance testing (Optimal Tree, Google Analytics), wireframing and rapid prototyping (Figma) to enhance the travel guide website. This increased monthly traffic for mobile users by 40%.• Led accessible-first design beyond basic accessibility guidelines (AODA, WCAG 2.2) by interviewing users, identifying opportunities and making recommendations on content management, copywriting, page interactions, and alt-texts support for visual, audio and motor accessibility. • Redesigned information architecture to improve site navigation experience with 100% customer satisfaction - resulting in 4 new site sections and inclusion of secondary menu dropdowns for global menu.• Planned and facilitated whiteboarding and prioritization sessions.• Founded design community with over 100 followers on Ontario Public Service’s (OPS) Yammer platform for broader design collaboration and critiques across the OPS. -
Co-Founder, Product Design LeadTravelhorse Jul 2020 - Aug 2022Singapore• Bootstrapped logistics start-up that offers affordable delivery services for small businesses. Sold off vested shares by 2022 to pursue further studies.• Led and oversaw the user research and product design of Goodz.io. • Top 30 quarterfinalist out of over 120 participating teams in NTUitive’s 2020 Ideasinc hackathon challenge. Public features are mentioned.• Nominated e27 luminary to recognize emerging youth tech entrepreneurs. -
Product DesignerBank Of Singapore, Asia'S Global Private Bank Aug 2020 - May 2022Singapore• Spearheaded the research, design and quality assurance of clients’ joint-account digital onboarding journey for desktop to mobile interfaces. This increased onboarding productivity by 80%.• Single-handedly facilitated the discovery and design process of service workflows and operating models of bank’s data systems and client front-end interfaces (i.e. PowerBI) to implement Data-as-a-Service (DaaS) bank-wide.• Co-led the pilot design of social networking app, Infinixty, as part of the bank’s NextGen program to foster an exclusive community of over 200 premium banking clients. • Developed dual-track agile toolkit on Notion and Miro, to provide a common standard and template for over 50 cross-functional teams to implement agile frameworks and foster team alignment. -
Fintech (Payments) Policy AnalystMonetary Authority Of Singapore (Mas) Jun 2019 - Jul 2020Singapore• Proof-reading and editing of regulations, notices and consultation papers with the legal team to commence the 2019 Payment Services Act.• Co-wrote the Guide to the Payment Services Act that highlights important payments regulation for the financial services industry.• Outreach work by facilitating stakeholders’ engagement workshops and co-writing ministerial publications, covering an estimated reach of 1000 industry players in Singapore’s financial services sector. • Market intelligence support for national development initiatives to promote cashless transactions, which drove e-payments adoption by threefold.• Provided digital marketing content support to promote flagship Singapore Fintech Festival 2018, resulting in a record-breaking of 900 participants. -
Associate (Payments Support & Digital Marketing)Adyen Aug 2018 - Mar 2019Singapore• Adyen N.V. is a leading Dutch global payment gateway unicorn that integrates multiple payment solutions (e-commerce, mobile, point-of-sale) for the merchants through an omni-channel payment platform with marketplace solution.• Supported Risk, Sales and Account Management teams on a side-line to provide data analytics, qualify and onboard merchant prospects• Wrote and published essential guides on payment methods, payment flow lifecycle and bank partnerships for internal resource• Provided technical support to international merchants/shoppers via phone, web-based tools and emails• Closely assisted APAC Director of Digital Marketing on developing lead nurturing programs and public relations asset -
Summer Intern (Financial Product Analyst And Sales)Bloomberg Lp May 2018 - Aug 2018Singapore• Focused account management of financial institutions from buy-side (i.e. hedge-funds, private equities, family office, investment management) and major banks (i.e. Bank of America, JP Morgan, Deutsche Bank, Goldman Sachs)• Provides customer’s end-to-end support service for the Bloomberg Terminal, constructs relative comparison sheet for research analysts and conducts liquidity and risk analysis to provide accounts and risk management solutions• Expands customer outreach and generate leads via different channels: real-time chats, phone calls and face-to-face meetings -
Community ManagerInception Vr Jan 2017 - Jul 2017Tel Aviv Area, Israel• Interned abroad for 6 months in a virtual reality (VR) tech start-up which is a leading provider of premium VR entertainment content. Regularly conducts customer outreach and leads generation of independent filmmakers, media directors, major brands and publications. Managed to individually expand over 250 client relations in database, with 14 VR content leads on the pipeline, 8 closed deals and 4 on the way to broader long term partnerships• Provided oversight to the firm’ business development strategy and headed company’s international expansion to American, United Kingdom and Asian markets through online marketing, market research, online content-creation and content translation• Gained substantial client outreach exposure via public demonstrations at flagship media conferences, online conferencing and public relations projects. Also gained a sense of quality entertainment through VR content-assessment and user-experience management• Awarded by NOC a top grade “A+” for outstanding performance throughout leadership
Isabel Tan Skills
Isabel Tan Education Details
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3.94/4.00 (Expected) -
Double Major In Economics And Management -
Entrepreneurship/Entrepreneurial Studies
Frequently Asked Questions about Isabel Tan
What company does Isabel Tan work for?
Isabel Tan works for Hank Payments
What is Isabel Tan's role at the current company?
Isabel Tan's current role is Software Product Designer @ Hank Payments Corp. | MI - UXD Graduate, University of Toronto | Fintech, Payments & Open Banking.
What is Isabel Tan's email address?
Isabel Tan's email address is is****@****yen.com
What schools did Isabel Tan attend?
Isabel Tan attended University Of Toronto, National University Of Singapore, Tel Aviv University.
What skills is Isabel Tan known for?
Isabel Tan has skills like Microsoft Office, Byob Scratch, Statistical Modeling, Statistical Data Analysis, Social Media Marketing, Fundraising Campaign Management, Economics, Product Development, Fine Art, Performing Arts, Leadership, Market Research.
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Isabel Tan
Singapore -
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Isabel Tan
Las Vegas, Nv4warnermediagroup.com, wci-gbsi.com, warnermedia.com, warnerbros.com4 +181876XXXXX
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