• Creating production processes templates and establishing company products with customised designs• Meeting with client brand guidelines during the design of products and the preparation of production files • Sampling materials and testing colours, monitoring printing operations and the printing process on rip software, • Maximising cost efficiencies with the identification of adjustments to manage ink distribution, speed, and temperatures and mitigate losses of resources

• Consistently meeting client requirements, brand guidelines, budgets and deadlines for a range of projects, often managing multiple requirements simultaneously• Producing artwork in accordance with visual briefs from the creative teams, using a range of artwork and reprographic techniques and software• Maximising standards of design files, meeting with digital reprographic requirements for pre-press production• Conducting effective negotiations regarding price, quality standards and deadline dates with vendors• Approving samples for quality prior to delivery to the client, with responsibility for all large format digital printing• Identifying improvements and implementing changes to internal practices during the production process• Developing comprehensive work plans detailing milestones and resource requirements for all projects

• Accurately uploaded and managed products and categories on the website, reviewed and retouched photos and the image bank• Maximised user experiences following testing and improvements in conjunction with the development team• Responded effectively to customer requests and queries, and provided information in relation to orders

• Managed customer orders from request to delivery, returns and exchanges, ensured operational efficiencies were maximised• Promoted the business and its customised gifts in a range of promotional marketing campaigns