Sadam Bhatti Email & Phone Number

United States

I am responsible for overseeing a team of SEO professionals, including remote employees from overseas. My main duties involve developing and executing SEO strategies, managing team members, handling technical aspects of website optimization, conducting keyword research, building backlinks, analyzing website performance, sharing precise reports and communicating with stakeholders. I also promote learning and growth within the team and stay updated on industry trends.

Northern Punjab Rawalpindi, Pakistan

As the Managing Director at Smart Courier Logistics, I provided visionary leadership and operational excellence to drive the company's success. My role involved overseeing all aspects of the business, from strategy and finance to team leadership and client relations.I played a pivotal role in formulating and executing the company's strategic vision, adapting to market shifts, and achieving operational and financial objectives. I emphasized efficiency, quality assurance, and customer satisfaction in daily operations.Financially, I managed budgeting, revenue growth, and profitability targets while maintaining fiscal responsibility. I built and led high-performing teams, fostering a culture of collaboration and excellence. Additionally, I cultivated strong client relationships and tailored logistics solutions to meet their specific needs.Compliance, risk management, and market expansion were integral aspects of my role, ensuring Smart Courier Logistics remained at the forefront of the industry.Throughout my tenure, I leveraged my leadership skills and dedication to excellence to position the company as a leader in the logistics industry.

Rawalpindi, Punjab, Pakistan

I excelled as a CSR in the logistics industry, providing top-tier customer service. I addressed inquiries via phone, email, and chat, handling order processing, issue resolution, and order tracking. I also investigated and resolved customer complaints, ensuring satisfaction. My role involved educating customers on product benefits and maintaining adherence to policies. I actively contributed to process improvements, displaying strong communication and problem-solving skills while prioritizing customer service excellence.

Rawalpindi, Punjab, Pakistan

As an Operation Officer at TCS Logistics, I was dedicated to ensuring top-quality deliveries and customer satisfaction. My role included managing undelivered shipments, making confirmation calls to customers, and maintaining high-quality standards.I diligently addressed delivery issues, collaborated with teams to find solutions, and implemented preventive measures. My commitment to clear and professional customer communication improved the overall experience.Quality assurance was a key focus, with audits and ongoing improvements to elevate service quality. I maintained detailed records and generated reports for data-driven decision-making.Throughout my tenure, my attention to detail, problem-solving skills, and dedication to excellence contributed to our team's success and customer satisfaction.

As a Forex Broker, I played a pivotal role in the dynamic and fast-paced world of foreign exchange trading, facilitating the buying and selling of currencies for clients in financial markets. My role demanded a deep understanding of global financial trends, technical analysis, and a commitment to providing clients with expert guidance and exceptional service.

Bsc (Computer Science), Computer Science

F.Sc, Pre-Eng

Matriculation, Science