Isah Holley Email & Phone Number

Experienced and driven professional with a background in customer service, project coordination, and client/partner success. With a strong analytical mindset and problem-solving abilities, I have consistently delivered stellar written and verbal communication. Proficient in various operating systems and software, including Saas platforms, Microsoft Office Suite, and Adobe Photoshop. Skilled in conducting meetings Microsoft Teams.In my previous role as a Contact Center Representative at PSCU, I provided excellent customer service to approximately 80-100 credit union members on a daily basis. Managing multiple financial accounts with precision, I served as a liaison for 10 different credit unions, both internal and external partners. Within 30 days of joining the company, I was promoted in recognition of my performance. I efficiently processed member transactions, resolved online banking issues, and assisted with account claims and updates. Additionally, I decreased call hold time through swift and efficient service, showcasing my ability to multitask and work independently using Microsoft Teams.During my tenure as a Project Coordinator/Retoucher/Operator at Lifetouch National Studios, I thrived in a high-volume, fast-paced production environment. Utilizing my expertise in Adobe Photoshop and Microsoft programs, I successfully serviced over 80 customers per hour without compromising quality. Collaborating with colleagues and independently managing multiple projects, I excelled in portrait retouching, specializing in clothing alterations, glassware reflections, and skin retouching. With over 3 years of commercial photo retouching experience, I demonstrated proficiency in color correction, image resizing, cropping, and masking/layers. I also contributed to data entry tasks involving sensitive and time-sensitive information. Throughout my time at Lifetouch, I received several promotions and took on leadership and project management responsibilities.I hold an Associate's degree in Social Science from Tidewater Community College, further enhancing my understanding of human behavior and social dynamics.Passionate about leveraging my skills and experience, I am eager to contribute to a dynamic organization where I can make a significant impact. If you are seeking a dedicated professional with a strong track record of success, I invite you to connect with me on LinkedIn.Isah Holley

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  Tidewater Community College

  Social Sciences