Provide technical design, knowledge and knowhow for customers in a specific application domain.

• Organize large groups of people into correct queues, while calculating and communicating accurate wait time information.• Greet guests and answer questions in a welcoming manner.• Ensure all ride safety precautions are met and informing the Operator and Supervisors of any concerns using proper radio protocol.

• Designed single-phase and three-phase pole-type and pad-mounted distribution transformers.• Participated in several projects to improve design practices, such as reducing cycle time and increasing production output.• Planning and execution of activities to guarantee compliance with quotation requirements and improve customer satisfaction.

• Provided exams for promotions to the personnel.• Monitored administrative processes needed for the promotion system. • Assisted the personnel with support and help in training courses.• Created a project which consisted of an analysis of the coverage situation about trained personnel, and an increase of at least 20% of promotions.