Managing Customer Accounts in the Off-Highway Industry, from Forestry to Airport Support Vehicles.Supplying various ICE & Electrified products i.e. transmissions, axles, torque hubs, driveshafts, motors & inverters

• Quality Engineer over the Annealing, Blanking, Tooth Cutting, Carburizing, Hard Turning, Lapping, Coating & Laser Weld departments for Hypoid Bevel Ring Gears & Pinions• Implement quality systems with special emphasis on maintaining IATF16949 & ISO certifications • Design and implement quality checks and KPI'S for the gear development process• Author and/or review all gear related procedures and controlled quality documentation within the quality system• PPAP coordination of gear manufacturing facilities, both internal and external, and the analysis and disposition of PPAP parts• Final and in-process inspections of gearing for automotive applications to meet customer requirements in a fast-paced environment• Review and approve summary release documents for production release• Participate in customer / supplier meetings• Assist production facilities with development, manufacturing, and troubleshooting of gears• Participate and lead actions associated with new product launches• CQI-9, 12 & 15

Supplier Quality Experience• Reviewing and approving PPAP documentation for incoming parts• Problem solving with suppliers on issues found • Supplier point of contact for Gear DivisionCustomer Facing Quality Experience• Quality point of contact for Blanking & Cutting departments• Communication with customer & Issuing Stop Ships, Quality Alerts, Clean Point checks etc... when a problem arises• Reviewing and updating PFMEA, Control Plans, APQP, and other associated documents• Ownership and completion of 8D's, ISCARs,• Collaborating with Cross Functional teams in order to solve unique problems• Safe Launch plan development and implementation• Compilation and submission of PPAP PackageGeneral Experience• Change management• New Program launches• Scrap data tracking and reporting• Root cause analysis• Data analysis

• Collaborated with 7 teammates and AJGA staff to run 8 tournaments on-site at locations across America.• Executed event operations by coordinating set-up and break-down of tournament facilities; managing volunteers; and fostering relationships between the AJGA and juniors, parents, sponsors, and course staff.• Activated partnerships with Adidas, TaylorMade, CircleK, Dana Incorporated, and others.• I learned how to work in ever-changing environments with a number of different leadership styles

• Recruited a specific employee base of the highest caliber to elevate team performance.• Planned and coordinated tournaments and member events in order to achieve efficient operation.• Implemented a new organizational system that improved the process of customer service.• Managed daily course operations which included leading and developing young employees.