Temitope Isaiah,B.Sc,Asm,Gmnim,Animn Email & Phone Number

Lagos, Nigeria

Lagos State, Nigeria

• Achieved and exceeded sales targets for the first and second quarters of FY24 by implementing effective sales strategies and managing customer relationships.
• Implemented sales initiatives that resulted in a 45% increase in revenue within the first three months of FY24.
• Develop and maintain positive relationships with key customers, leading to a 60% increase in order frequency.
• Led a proficient sales team to generate new sales of 450 million monthly consistently.
• Spearheaded the activities of the sales, dispatch, customer experience, and security and loss control teams, driving efficiency and productivity improvements, resulting in a 45% enhancement in monthly performance.
• Implement best practices and standard operating procedures, resulting in a 95% reduction in operational issues.

• Successfully increased store revenue by 40% within the first six months by implementing targeted sales promotions.
• Accomplished cost-saving measures that reduced operational costs by 10% without compromising service quality.
• Transformed the Oluyole outlet within six months from the worst-performing outlet to the best on all parameters.
• Enhanced store employee productivity by 25% through targeted training programs and performance incentives.
• Achieved 85% of profit targets by utilizing in-depth product knowledge and precise sales forecasts to optimize sales operations.
• Maintained a stellar 100% customer satisfaction rating by implementing effective service management strategies.

Lokoja, Kogi, Nigeria

• Ensured daily compliance of staff with their checklists before the start of operations.
• Achieved a 99% reduction in theft by implementing rigorous staff checks during store closures.
• Introduced customer-focused initiatives, resulting in a 75% increase in customer satisfaction scores.
• Delivered intensive customer service training, leading to a 65% reduction in customer complaints.
• Effectively managed product availability, positively impacting revenue growth through efficient inventory management.
• Generated and submitted regular sales reports, providing valuable insights for informed decision-making and strategic direction.