Temitope Isaiah,B.Sc,Asm,Gmnim,Animn Email & Phone Number

Lagos, Nigeria

Lagos State, Nigeria

• Achieved and exceeded sales targets for the first and second quarters of FY24 by implementing effective sales strategies and managing customer relationships.• Implemented sales initiatives that resulted in a 45% increase in revenue within the first three months of FY24.• Develop and maintain positive relationships with key customers, leading to a 60% increase in order frequency.• Led a proficient sales team to generate new sales of 450 million monthly consistently.• Spearheaded the activities of the sales, dispatch, customer experience, and security and loss control teams, driving efficiency and productivity improvements, resulting in a 45% enhancement in monthly performance reviews.• Implement best practices and standard operating procedures, resulting in a 95% reduction in operational issues.• Orchestrated a strategic turnaround for the Ikeja Territory, transforming it from the brink of closure to a position of top profit, revenue and logistic cost performance within two months.• Maintained the territory with the highest generated revenue and profit margin in August and September.• Build and maintain strong relationships with distributors, achieving an 80% increase in product coverage across key trade channels.

• Successfully increased store revenue by 40% within the first six months by implementing targeted sales promotions.• Accomplished cost-saving measures that reduced operational costs by 10% without compromising service quality.• Transformed the Oluyole outlet within six months from the worst-performing outlet to the best on all parameters.• Enhanced store employee productivity by 25% through targeted training programs and performance incentives.• Achieved 85% of profit targets by utilizing in-depth product knowledge and precise sales forecasts to optimize sales operations.• Maintained a stellar 100% customer satisfaction rating by implementing effective service management strategies.• Converted 80% of inquiries into sales by leveraging product expertise, resulting in a significant 45% increase in customer retention and a 50% reduction in churn rate.• Made strategic adjustments based on daily data analysis to enhance overall store performance.• Worked effectively with other departments to drive company-wide success, improving overall organizational performance.

Lokoja, Kogi, Nigeria

• Ensured daily compliance of staff with their checklists before the start of operations.• Achieved a 99% reduction in theft by implementing rigorous staff checks during store closures.• Introduced customer-focused initiatives, resulting in a 75% increase in customer satisfaction scores.• Delivered intensive customer service training, leading to a 65% reduction in customer complaints.• Effectively managed product availability, positively impacting revenue growth through efficient inventory management.• Generated and submitted regular sales reports, providing valuable insights for informed decision-making and strategic direction.