Isaiah Troche Email & Phone Number

Camp Hill, Pa, Us

Mechanicsburg, Pennsylvania, United States

• Utilizing task management tools within an agile environment to support day-to-day operations, generate monthly reporting for various stakeholders, perform quarterly audits and assist in software development management.• Perform release testing to test, define and document business requirements for corporate system processes and procedures while using Scum methodologies.• Perform in-depth analysis of workflows, data collection, report details and other technical issues associated with Select Medical hospital applications. • Apply critical thinking to troubleshoot and resolve high impact software defects within our facilities in a timely manner to minimize financial impact and loss of life. • Act as primary support contact for all hospital applications throughout 100+ facilities.

New Cumberland, Pennsylvania, United States

Project Manager for Defense Logistics Agency (DLA) Distribution Headquarters contract. DLA Distribution oversees Supply and Distribution (S&D) operations for 59 military facilities in over 20 states and 8 countries. DLA Distribution manages 2.5M inventory items worth $105B and services 249K customers. • Managed project team in support of DLA Distribution’s MIPR Generator program in processing and obligating work orders to reduce the financial impact of each fiscal year. Led the successful obligation and completion of an average of $9.8M of financial transactions and $1.76M recouped funds each fiscal year. • Optimized the financial tracking and reporting system of over $300M worth of work orders to provide descriptive statistics, quantitative metrics, and track audit compliance to allow DLA Distribution leadership to make data driven decisions. • Provided statistical and analytical support to various Distribution programs through cost-benefit analysis using advanced Excel capabilities.• Led DLA Distribution MIPR Generator program audit initiative by conducting mock performance training, providing work order analysis reports, and collecting evidential matter to ensure DoD audit compliance standards are met.• Led and maintained the DLA Distribution G-Invoicing initiative utilizing program management and process improvement methodologies to ensure compliance with DoD, Department of Treasury (DoT), DLA policy, and procedures. • Wrote and implemented DLA policy to promote process improvement of the DoD Support Agreements Program.• Created data visualizations and model outputs with interactive reports for technical and operational use/presentation.

Bristol, Pennsylvania, United States

• Supported program managers and the executive board to improve workflows and processes.• Developed and automated company methodologies for parsing databases and incorporated advanced excel skills into real-time models, analysis, and actions. • Created metrics to identify trends in maintenance care and cost expenditures throughout the housing market.

Greater Philadelphia Area

• Researched background information on international businesses and executive clientele using Wells Fargo database tools, and open-source web based databases to ensure legitimacy and business compliance with government policy• Produced detailed clientele profiles using CRMS to achieve Wells Fargo Wholesale needs• Created advanced Excel spreadsheets, and data tools to track and archive client/partner relation information in support of the Wells Fargo’s International Business Department • Collaborated effectively and efficiently in a team-oriented environment to achieve Global Financial Institution goals

King Of Prussia, Pa

• Maintained several classified networks and over two dozen user workstations • Co-creator of a classified stand-alone network authorized for operations at the DoD Secret level• Co-developed and tracked all customer and LM owned hardware, and software for our programs with a property management data• Secure network IT administrator for the installation of network patches, updates, and software to prevent government vulnerabilities and exploitation

Master’S Of Professional Studies (Mps), Data Analytics

Explore and analyze large data sets, apply statistical computations, and produce data visualizations to support data-driven business.

Bachelor Of Science (B.S.), Criminology Business/Public Administration

Activities and Societies: Dutch Criminal Justice Study Abroad, Amsterdam, Netherlands; Teaching Assistant for the Department.