Isaiah C. Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

In my role, I manage Google services through web interfaces, including Chrome Device Management. I identify and resolve technical issues with staff computers, adhering to established reporting and tracking procedures. I maintain, update, and deploy computers while delivering exceptional customer service across all Facilities departments.I develop and integrate external applications with ServiceNow and AiM systems, providing technical and non-technical coaching to diverse audiences. Additionally, I organize and maintain documentation for computer and parts locations, lead informational sessions, and collaborate on projects with Business Systems and campus partners.I coordinate the shipping and receiving of computers and parts with multiple vendors and troubleshoot wired and wireless networking issues, with experience in laptop hardware troubleshooting and replacement.I support around 900 machines.

Raleigh, North Carolina, United States

In my role, I excelled in both learning and teaching, which were essential skills for my position. I provided high-level support to the Assistant Vice Chancellor of Business Operations and three Directors overseeing Human Resources, IT, and Budget and Accounting departments. My key responsibilities included managing calendars, communications, departmental purchasing, and special projects.As this was a new role, I leveraged innovation and determination to lead several initiatives. Notable projects included:- Human Resources (HR): Oversaw the complete hiring process for EHRA employees amidst the UNC system transformation.- Information Technology (IT): Provide basic tech support to our primary office location on Main Campus.- Budget and Accounting (B&A): Partnered with the B&A team for stakeholder education and managed purchasing and reconciliation tasks.Additionally, I led a comprehensive asset inventory for the Chancellor's residence, supporting a smooth transition between administrations. Also, I organized events for executive leaders and staff, ensuring smooth and successful operations.

Cullowhee, North Carolina, United States

Cullowhee, North Carolina, United States

Oversee organizational activities of Last Minute Productions, WCU's programming department, such as event planning, event coordination, and team coordination. Additionally, lead my team with proposals and processes, construct work schedules, and consult team members on event operations.Ensure a positive moral and productive team via engaging weekly meetings, personal team-building activities, and employee appreciation incentives.

Gainesville, Georgia, United States

Use Excel, Google Suite, PowerBI, and SQL to collect, clean, and visualize raw data I collected from KMA’s manufacturing line to identify bottlenecks using 5-Gen techniques in a multi-cultural Japanese American manufacturing environment.Projects:QA Lead Time Reduction Project – Analyze process and design data-driven improved version in AutoCAD to reduce model lead-time. Also, focused on worker health and improved tool utilization to further reduce physical wear, effectively further reducing lead-time. This reduction improves Kubota's ability to meet consumer demand.ETR Defect Tracking - Assist ETR team with altering their process from manual to a digital process that automatically records their form entries, sorts, and analyzes results into a presentable dashboard with aesthetically appealing visualization.

Asheville, North Carolina, United States

Ensure safe and stable work environments through numerous surveillance and remote server implications. Implement and install industry-standard equipment, i.e., cameras, remote servers, CCTV, independent database. Established a central surveillance logging base within the first 30 days of hiring to ensure accuracy and standardized record processes; ensured error-free shift transition.Reduced theft and loss by >30% through systematic camera scheduling and professionally positioned surveillance equipment.

Cullowhee, North Carolina, United States

Skillfully performed all office tasks for Aramark at WCU, Design advertising through the use of the Canva program, maintain connections with the student body to develop current and trending marketing tactics, and analyze engagement using the Qualtrics program. Created advertisements for social media proven to boost engagement by 15% or more. Promoted department and media engagement through unique and original ideas.

Library And Information Science

Completed courses: - Human Information Interaction, High Pass - Python for Information Professionals, Pass

Bsba, Business Administration And Law

The Business Administration and Law Program has given me a quality education in the area of business administration and law, business.

Bsba, Computer And Information Systems

Prepared me for a future role as a business leader by providing me with the fundamentals of business and skills in areas such.

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Activities and Societies: Participated as a Dual-Enrollment student in high school.Earned collegiate level credits while in high school.