As a Digital Marketing Manager at Vilocity, I lead cross-functional teams to drive successful digital marketing campaigns and website development projects. My core responsibilities include overseeing the end-to-end process of website design and development, managing content marketing initiatives, and executing strategic campaigns across both digital and print platforms. I am deeply involved in coordinating digital advertising efforts, optimizing email marketing strategies, and conducting in-depth research to support data-driven decision-making. With a focus on project management, I ensure the seamless execution of all initiatives, delivering measurable results that enhance brand visibility and engagement.

- Consult brands and artists regarding content creation- Develop marketing strategies to maximize brand effectiveness- Direct art and creative to enhance assets for photos and videos- Photograph captivating portraits for personal, editorial, and commercial projects- Edit and retouch photos and videos using Adobe suite including: Photoshop, Lightroom, and Premier Pro

-Engaging the client by welcoming them warmly with a pleasant demeanor, using the client's name whenever possible, and thanking them for doing business with Chase-Assisting customers and making clients feel appreciated-Developing an expert knowledge of our self-service and digital platforms to help customers learn how to complete their banking needs whenever, wherever and however they want with self-service options, including the Chase mobile app, Chase.com, and ATMs-Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels-Proactively collaborating with others to help customers-Helping build relationships with customers by connecting them with team members who can help them address their financial needs-Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements-Supporting customers with traditional banking needs and complex service transactions putting the customer’s needs at the center of everything-Providing proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals

-Collaborate with other designers and developers to create stunning websites and social media campaigns using content management systems-Create and pitch multiple strategic digital marketing plans for upper management and clients-Perform and present marketing research on industry specific, data backed market trends and best practices -Communicate with team members remotely through digital platforms such as Slack and Zoom-Design and edit creative photos and digital assets using Adobe Photoshop and Lightroom-Strategically plan and organize content calendars in order to optimize time spent on projects and prepare for the future

- Strategize and execute effective marketing plans in order to enhance student engagement- Design and distribute promotional content through social media - Collaborate in conjunction with other campus organizations on ways to enhance school spirit- Plan promotional events to attract increased attendance at athletic events - Create engaging content to distribute and promote to USD fans- Run in-game promotions to increase fan entertainment and enhance the atmosphere of the contest

- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales- Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting- Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary- Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques- Assist Leads, Senior Associates, and Managers in training entry level associates- Assist with loss prevention efforts by providing proactive customer service