Isaiah Mohammed, Mba / Itil 4 / A-Cspo / Csp-Po Email & Phone Number

East Hartford, Ct, Us

Customer Fleet Portal

Charlotte, Nc, Us

2-Year Digital Technology Leadership Program

Farmington, Ct, Us

2-Year Digital Technology Leadership Program

East Hartford, Ct, Us

2-Year Digital Technology Leadership Program

Storrs, Ct, Us

• Managed a University residence hall floor of ethnically diverse undergraduate students.• Maintained all bulletin boards and fliers with accurate, up-to-date, and useful information.• Counseled students on various personal and academic issues.

Charlotte, Nc, Us

• Created and implemented a sustainable and manageable Marketing/ Communication Campaign for the Standard Work tool. • Evaluated the accuracy and completion status of Business Unit process maps and programs within the Standard Work Tool. • Provided end users with the necessary guidance, which built a culture of consistency in updating all Standard Work documents.• Evaluated and maintained the health management of the Standard Work Tool library, using the Electronic 5S best practices.• Created and launched the Global Electro-Mechanical Map that is 100% process compliant and available UTAS-wide.• Created the Global Standard Work Role Communication database with queries within Microsoft Access 2010.

Norwalk, Ct, Us

• Ran System Integration Testing (SIT) for the GECA IT systems Marketo and Salesforce.• Authored testing scripts for both GECA and internal customers, which included step-by-step instructions for the integration and communication of the two IT systems.• Communicated and delivered instructional presentations to internal customers/businesses and IT team.• Fixed all test script problems/failures for internal customers/businesses and the IT Team. • Developed an appreciation for Marketing Automation and IT.• Created and delivered an innovated Networking Event for the interns and Chief Information Officer (GE Capital)• Award recipient of the INROADS' Honor Roll award.

Storrs, Ct, Us

• Completed course work in Geography of London as well as an Independent Research course and paper• Immersed in language and culture of the European society• Traveled throughout and visited historical sites in London, United Kingdom and Rome, Italy• Adjusted to different food, culture, living conditions, and more

• Assisted clients with basic problems in a variety of applications including email, PeopleSoft, NetID, and wireless systems using standard procedures and resources• Directed issues to appropriate parties if problems cannot be resolved• Logged calls/emails and summarize IT problems/issues• Reset passwords and network configurations• Checked network connectivity• Installed and maintain hardware and software• Secured work environment and equipment• Performed data entry, record keeping and other administrative tasks• Attended training sessions and staff meetings• Completed miscellaneous duties as directed

Boston, Ma, Us

Hyperion Reporting:• Developed and built a template for the Real time Variance Analysis by Process Owner, Quarterly Analysis w/SG&A, and Cost Allocation Verification reports within Oracle ESSBASE.• Produced ESSBASE Ad-hoc Analysis Term Matrix for training.• Delivered training pitch to finance team.• Implemented full-roll out to user teams.• Mastered and became an expert within Hyperion.• Improved and strengthened knowledge of Hyperion by viewing EMP 11 recorded trainings multiple times.Speaker Series:• Led and managed speaker series for summer interns every week.• Generated emails to inform presenter of expectations as well as sent follow-up appreciation emails to them.Community Service Project:• Proposed, scheduled, and organized summer end community service event at Carver Community Center of Norwalk, CT.• Partnered with CDP & FMP teams to implement the end year community service event.• Conducted and led teleconference call to assign and inform team about assignment, budget, and deadlines.• Conducted and managed summer ending community service event for 40 interns and 60 Carver Community Center students.Intern Networking Activities:• Scheduled and organized the intern networking activities for Bowling and Minigolf.• Scheduled summer ending pizza networking event for interns and senior leaders.

Norwalk, Ct, Us

• Overseen, directed, and organized the work of the finance and operations teams.• Promoted a culture of high performance and continuous improvement that values learning and a commitment to quality.• Planned, coordinated, and executed the annual budget process.• Delivered analysis of cost of goods sold and financial records for each fiscal year to analyze product/service sales.• Nominated best first year achiever for leadership and top performance in finance.

Norwalk, Ct, Us

• Ensured a safe and healthy environment for all students.• Participated in regular cleaning of materials and classroom spaces.• Assisted children in their academics as well as encouraged literacy and math skills.• Communicated child concerns and family needs to after school team.• Maintained daily open communication with parents.• Ensured child care routines and schedules are carried out promptly and consistently and that theyare developmentally appropriate.

Charlotte, Nc, Us

• Participated in an eight-week internship at the local non-profit, the Carver Community Center of Norwalk, CT. • Participated in a one-week leadership summit in Washington, D.C. with 230 other student leaders from throughout the country.

Master Of Business Administration - Mba, Marketing

Bachelor Of Science (B.S.), Management Information Systems, General