Isaiah R.

Isaiah R. Email and Phone Number

Dispatcher @ United Airlines | Apple Tech Certification @ United Airlines
chicago, illinois, united states
Isaiah R.'s Location
San Francisco Bay Area, United States
About Isaiah R.

As a Dispatcher at United Airlines, I am responsible for receiving and dispatching aircrafts to and from SFO airport gates, ensuring safety, dependability, and efficiency. I have been working in this role for five months, before this previous acquiring the Cargo loading skillset to display control and operational efficiency with our heavier workloads onsite.I have over a year of experience as a Ramp Agent at United Airlines, where I handled the baggage and cargo of domestic and international flights, using technology and equipment to track, load, and secure them. I also communicated and coordinated with multiple departments and teams to facilitate smooth operations and resolve issues. I am passionate about providing excellent customer service and improving relationships, and I am always eager to learn new skills and grow with the company.

Isaiah R.'s Current Company Details
United Airlines

United Airlines

View
Dispatcher @ United Airlines | Apple Tech Certification
chicago, illinois, united states
Website:
united.com
Employees:
50001
Isaiah R. Work Experience Details
  • United Airlines
    Dispatcher
    United Airlines Dec 2023 - Present
    San Francisco, California, United States
    Trained to receive and dispatch aircrafts to and from SFO airport gates. Responsible for arriving early to the gates to make sure proper equipment is present, locating missing equipment if necessary. Guiding Aircrafts to a safe stop at our gates along our stop delineators, connecting the Ground power and PC air quickly upon arrival to assist with saving company resources. Inspection on arrival and before departure to make sure no damage has occurred during flight. Speaking with Pilots about… Show more Trained to receive and dispatch aircrafts to and from SFO airport gates. Responsible for arriving early to the gates to make sure proper equipment is present, locating missing equipment if necessary. Guiding Aircrafts to a safe stop at our gates along our stop delineators, connecting the Ground power and PC air quickly upon arrival to assist with saving company resources. Inspection on arrival and before departure to make sure no damage has occurred during flight. Speaking with Pilots about updates to to the departure times and starting the final departure process. Communicating with Multiple departments for information on flights whereabouts, changes to the operation and updates to the processes below the wing to keep our teams informed. Focusing on Safety to allow our teams to work efficiently helps us to be dependable and show how we care an take pride in getting our flights out on time. Driving 1 of 2 equipments available depending on the aircraft I am responsible (either a gasoline or electric tug) to assist with departures. Show less
  • United Airlines
    Cargo Loader
    United Airlines Oct 2023 - Present
    San Francisco, California, United States
    I was trained to utilize the Cargo loading Equipment on site for International flights. Responsible for moving Unit loading devices (ULD) onto and off of the 777 and 787 aircrafts that came into SFO. I became familiar with securing the cargo pit with an inspection before loading and after unloading. Understanding the differences of aircraft and how to lock each ULD type we support within. Working with the Lead to understand the Loading plan and following along when changes are made via Radio… Show more I was trained to utilize the Cargo loading Equipment on site for International flights. Responsible for moving Unit loading devices (ULD) onto and off of the 777 and 787 aircrafts that came into SFO. I became familiar with securing the cargo pit with an inspection before loading and after unloading. Understanding the differences of aircraft and how to lock each ULD type we support within. Working with the Lead to understand the Loading plan and following along when changes are made via Radio orin person. Show less
  • United Airlines
    Ramp Agent
    United Airlines Mar 2023 - Present
    San Francisco, California, United States
    Responsible for Handling the baggage and cargo of each united flight assigned. Stacking the bags with the cargo pits of the domestic/international flights. Finding and maintaining on site equipment for daily use. Utilizing technology on the job to track baggage and to assist with flight planning. Taking care of Hazardous Goods in transport and recognizing the universal hazmat icons.
  • Exclusive Wireless, Inc.
    Mobile Expert
    Exclusive Wireless, Inc. Apr 2022 - Mar 2023
    Castro Valley, California, United States
    Troubleshooting with all mobile devices with hardware, technical, environmental or user related issues. Responsible for Opening and Closing Procedures to prepare the store for daily functions. Understanding services and inventory we provide to recommend merchandise to customers based on needs and preferences. Consistently met and exceeded sales goals.
  • Capitol Buick Gmc
    Product Specialist
    Capitol Buick Gmc Sep 2021 - Mar 2022
    San Jose, California, United States
    Interacting/Engaging with every guest that enters our facility. Relocating Inventory weekly. Utilizing Company software (CRM Vin Solutions & Prodigy) to establish relationships with each guest, getting in contact with them, setting appointments, and follow ups after the guest finalizes their purchase. Becoming well acquainted with a diversity of vehicles and products. Utilizing my extensive knowledge and experience in working with clients to accomplish my ambition of succeeding as an integral… Show more Interacting/Engaging with every guest that enters our facility. Relocating Inventory weekly. Utilizing Company software (CRM Vin Solutions & Prodigy) to establish relationships with each guest, getting in contact with them, setting appointments, and follow ups after the guest finalizes their purchase. Becoming well acquainted with a diversity of vehicles and products. Utilizing my extensive knowledge and experience in working with clients to accomplish my ambition of succeeding as an integral part of the company through increased car sales. Show less
  • Apple
    Technical Expert
    Apple May 2021 - Jul 2021
    Sacramento, California, United States
    Identify patterns based upon prior troubleshooting experience to diagnose symptoms and causes within technical patterns. Experience solving hardware and software issues in a customer service environment Strong social skills and experience navigating customer issues with empathy. Experience working in a dynamic, fast paced environment and can make decisions quickly. Ability to listen and provide feedback and mentor ship to my peers. Certified to Repair iOS devices
  • Apple
    Retail Contact Center/Voice Service
    Apple Jan 2020 - Apr 2021
    San Leandro, Ca
    Utilizing internal tools and Apple.com to help guide Customers to the right products for them, checking for inventory of products, walking them through Apple.com for purchases and in-store reservation. Advising customers on other services we provide and redirecting them to our many other resources. Compassion and Decisive decision making in assessment of the customers needs/concerns. Answering Calls for Online Orders, Store Contacts, Questions about our products and services.
  • Apple
    Technical Specialist
    Apple Mar 2019 - Feb 2020
    Pleasanton, Ca
    Supporting the technical issues within a timely manner. Troubleshooting and diagnostics for devices to determine the issue. Multitasking between devices with different issues. Partnering with the customer for a multitude of options either with replacements or repairs. Acknowledging their concerns, Aligning on topics for better understanding, and Assuring they are being offered the best options to get them back to their daily routinesRepairing the relationships and trust of our customers… Show more Supporting the technical issues within a timely manner. Troubleshooting and diagnostics for devices to determine the issue. Multitasking between devices with different issues. Partnering with the customer for a multitude of options either with replacements or repairs. Acknowledging their concerns, Aligning on topics for better understanding, and Assuring they are being offered the best options to get them back to their daily routinesRepairing the relationships and trust of our customers within our services and productsAnswering and collaborating with Peers for the best solutions. Maintaining Composure in the face of difficult options, driving the focus towards the positive long- term effects of change. Show less
  • Shari'S Restaurant
    Server
    Shari'S Restaurant Oct 2017 - Aug 2018
    Effective communication with customers. Multitasking on many fronts: Cashing people out who are ready to pay, sitting people who arrive, taking orders and using the Company's system of inputting food orders, learning how to handle food, etc). Using patience and persistence in moderation to fulfill every customers needs and wants. Cleaning and setting the placement for the next guest to be seated
  • Fedex
    Package Handler
    Fedex Nov 2016 - Oct 2017
    Oakland, California, United States
    Sorting vast arrangements of coded shipments to correction Canister for transport. Stacking/loading Cans for transport. Sorting packages to their assigned locations. Loading transport bins with packages for following shifts
  • Estudillo Produce & Deli
    Stocker
    Estudillo Produce & Deli Sep 2014 - Sep 2016
    San Leandro, Ca
    Responsible for stocking produce. Bagging groceries and assisting any shoppers out to their vehicle. Cleaning Services ( Mopping, cleaning windows, sweeping, etc)
  • African American Student Center
    Receptionist
    African American Student Center Oct 2015 - Mar 2016
    Responsible for Answering Inquiries. Greeting Newcomers, giving tours of the facilities and running errands.

Isaiah R. Education Details

Frequently Asked Questions about Isaiah R.

What company does Isaiah R. work for?

Isaiah R. works for United Airlines

What is Isaiah R.'s role at the current company?

Isaiah R.'s current role is Dispatcher @ United Airlines | Apple Tech Certification.

What schools did Isaiah R. attend?

Isaiah R. attended Chabot College, San Leandro High School.

Who are Isaiah R.'s colleagues?

Isaiah R.'s colleagues are Lisa Alvarez, Steven Jamison, Bruno Guimarães, Kaitlin Keelan, Valerie Sizemore, Denise Bowden, Debbie Robida.

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