Ensuring customer’s end-to-end needs are metDelivering unique customer value by developing strong relationships with customers Engaging customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supportedInspiring customers by showing them what’s possible with technologyAccumulating and applying the appropriate knowledge and expertise through continuous learning and self-developmentUsing innovative training tools to stay current and confident in my roleContributing to the profitable growth and achieving individual and department goalsUp-selling e.g. driving applications for CITIBANK financing and act as representative between the client and bankVisiting clients home to assist with product installationMaintaining my department’s merchandising and readiness to serve customers

Providing the highest customer service in the world of Merchant services.

Recommending merchandise based on customer needs and requirementsBuilding customer confidence by offering them suggestions and opinionsPromoting discounts, prices, as well as trade-in allowances, credit terms, delivery dates and warrantiesAssisting in displaying merchandiseDocumenting sales by creating and updating customer profile recordsProcessing card payments and cash, balancing cash registers with receiptsManaging discrepancies Attending to customer refunds and dealing with customer complaintMitigating fraud and theft

Performing at Lead level, including leading and coordinating the day-to-day operations of team members Performing physical and administrative duties involved in the functions pertaining to the shipping, handling, receiving, storing, counting, packaging and distributing of equipment, materials and merchandiseConducting physical inventory countsMaintaining work area and following strict procedures to ensure compliance with safety regulationsPerforming duties such as:- Loading and unloading trucks, conveyors and other types of transporting equipment- Coordinating transports equipment, supplies, products and materials- Ensuring items are appropriately stored, marked or tagged for identification purposes - Filling orders or requisitions for materials and keeping records of items issued and received- Ensuring materials are reconciled against vendors' invoices, bills of lading and customer orders - Maintaining records of damaged or defective items and discrepancies- Picking, wrapping and packing products in preparation for final packing for shipment