Isaiah Rodriguez Email & Phone Number

Richardson, Texas, United States

Collaboration with multiple teams on ServiceNow projects for clients involving delivery of IT services and updates in timely manner Continued learning and updating of assessments and skills for working within ServiceNowCummins Project: Built ATF test within test environments, with multiples re-testing and updates dailyUpgrade Team: Collaborated with team gathering release notes and highlights with every new update, with focus on Customer Service Management TTX Project: Worked to build and update ServiceNow modules and site for client

Dallas, Texas

Collaborated with cross-functional teams to gather requirements,analyze needs, and implement enhancements aligned with businessobjectives.Identified errors and verified missing or incomplete ServiceNowinformation to support database transfer and auditResponsible for updating Configuration Management Database listand utilizing department heads to update informationServed as support to facilitate storage and backup server audits andupdates

Dallas, Texas

Grand Praire Tx

Information Technology

Cloud Computing (AWS Cloud Practioner) 3x weekly, 20 weeks training for Cloud Computing in AWS

Information Technology

IT Fundamentals (IT+ Certificate)

Associate Of Science - As, General Studies

High School Diploma