Served as head of contractor management in order to coordinate and supervise 30+ contractors to ensure project goals were accomplished punctually and with high quality Analyzed and consolidated multi-functional expense budgets valued at $170,000+ for 3 properties Delivered unparalleled customer service, consistently exceeding client expectations by providing tailored solutions and personalized experiences cultivating strong client loyalty and referrals Organized extensive collection of documents and worked diligently and precision to protect confidential information

Transported client to doctor's appointments and completed frequent home upkeep to aid with client's chronic illnesses and disabilities, resulting in an improved quality of life and home maintenance Converted client's bill payments to mobile device for easy accessibility and timely payment, conducted grocery shopping, and regular health checkups on client including visitations and iron blood tests

Operated commercial machinery to improve health and appearance of clients' yards and gardens Repaired household appliances, performed fence replacement and tree trimming and removal services Addressed client questions and concerns professionally, building strong customer relationships