Isammara Lourenço Email & Phone Number

São Paulo, Brazil

• Onboarding of new team members (getting necessary information, photo, personal information, contract organization);• Organizing meetings, feedbacks to ensure healthy culture and activities at a corporate level;• Birthday congratulations;• Work with Individual Development Plans for team ;• Work with Peopleforce;• Help recruiters search for candidates Service Providers for both open and potential vacancies;• Timely processing of team members responses when needed;• Keeping contact with Team leaders to understand needs;• Work on team building together with Team Managers: meetings and activities;• As People & Development Manager at Snovio Brazil and LATAM, I’ve implemented the HR Department in a 30+ person operation. My role is all about ensuring our team feels well taken care of. I improved the onboarding process and the general weekly meeting structure by implementing Agile concepts. I handle all birthday celebrations, gifts, help leaders to create PDPs, and manage R&S. Ideated from zero the Virtual Coffee and Espresso Snovio projects, focused on culture and employer branding.

- Host and document all project's meetings- Implement and manage projects in the SCRUM model- Manage HR requests- Manage study metrics, overtime, and prepare Weekly Status report.- Define priority, briefing and deadline for new projects- Financial control of the Development department

- Automation- Team management- Projects

- To assist and implement computerized systems, scaling requirements, and systems functionality, specifying their architecture, choosing development and automation tools, specifying programs, managing a computerized environment, and providing technical support; - To establish standards, coordinate projects, offer solutions for computerized environments, and research computer technologies.

Currently: Working as responsible for IT and Marketing daily tasks, managing all the process through Monday.com Responsible for customer services through online contact (chat, email and social media), to register possible complaints or suggestions, solving doubts and performing other activities related to the role.

Itatiba, São Paulo, Brazil

Responsible for guest reservations, monitoring guest emails and email inquiries, including assisting current and future guest local travel arrangements. Ability to work under pressure and resolve guest issues or complaints, direct experience with maintaining reservation system, room assignment and processing hotel documents.4 months as temporary Assistant Manager. From July/19 to Nov/19.

Dubai

Itatiba, São Paulo

Responsible for guest reservations, monitoring guest emails and email inquiries, including assisting current and future guest local travel arrangements. Ability to work under pressure and resolve guest issues or complaints, direct experience with maintaining reservation system, room assignment and processing hotel documents.

Development of new suppliers, Requests for quotations, direct participation in every routine of purchases and administration of supplies.

Itatiba/Sp

Direct acting in the Recruitment and Selection processes, support to the sector of organization of Courses and Training, support to the Personal and Financial Department in general, besides working in Telemarketing and E-Commerce.

Organization and archiving of documents, scheduling of consultations, bank services in general and other activities related to the daily life of an administrative office.

Postgraduate Degree, Strategic Management Of Human Resources

Activities and Societies: Strategic Management of Human Resources

Human Resources Management, Recursos Humanos

Education record

Recruitment & Selection, Human Resources

What is HR, Recruitment, Internal Recruitment Vs. External Recruitment, Recruitment Sources, Selection, Interview, Group interview.

Advanced Excel Business Course

Basic Concepts, Search and Reference Formulas, Date and Time Functions, Text Functions, Functions Arred, Classification, Data Import.

Postgraduate Degree, Strategic Management Of Human Resources