Sanket Patel Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Project: An European Bank• Served as a Subject Matter Expert (SME) for delivering training & guidance to KYC Remediation Analysts.• Requested documents such as valid Govt. IDs, SOW & other supporting documents for the personal accounts. • Requested list of documents for the business accounts such as Certificate of Incorporation, Memorandum of Association, Annual Statements, valid Govt. IDs for all board of directors (BOD) & Beneficial owners (BO). • Vetted all the worked cases to ensure the quality of work comply with the bank’s policy & regulatory guidelines.• Provided feedbacks & periodic refresher training on observed trends and common areas for improvements.• Conducted review on reworked cases to ensure KYC policy guidelines are consistently applied.• Confirmed the requirement and validity of the documents requested to the clients by the analysts.• Obtained required information to adhere to the bank’s KYC policy and updated the client’s database accordingly.• Completed name screening & open-source searches on customers as a part of the quality control process.• Documented all the actions taken and updated the databases for each file processed.• Maintained proactive communication with EDDU leadership to discuss the issues related to the objectives.

Toronto, Ontario, Canada

Project: One of the top five banks in Canada.• Assisted team leaders with quality control of the reports while submitted for approval.• Conducted end-to-end investigation on Unusual Transactions reports (UTR), and system-generated alerts.• Reviewed KYC profiles, client's banking history, and account information to determine whether an unusual activity may indicate reasonable grounds to suspect Money Laundering/Terrorist Financing activities.• Conducted world-check searches and open-source searches on each customer/beneficiaries/sender of the EFTs from high-risk countries to identify any potential terrorist financing activities.• Identified and reported reasonable grounds to suspect within the appropriate regulatory reporting requirements and timelines.• Documented ML/TF investigations, along with maintaining supporting information, in accordance with the GAMLU’s (bank’s) investigative policies and procedures.• Prepared and delivered investigation reports to the appropriate staff, including the identification of trends and areas for improvement.• Prepared STRs and reported suspicious transactions to CAMLO & FINTRAC.• Recommended risk mitigation actions such as CDD, GSO referral, relationship termination, and next steps at the conclusion of investigations.• Effectively implemented the Bank’s risk appetite and risk culture, in day-to-day activities and decisions.• Communicated with AML FIU leadership to identify challenges and obstacles related to the team’s objectives.

Toronto, Canada Area

• Reviewed client transactions activity to identify and confirm impersonations, first-party fraud, account take over and fraudulent activity to mitigate losses and risk arising due to suspected fraudulent activity.• Verified documentation on file to ensure validity and accuracy (e.g. signature cards, identification, signing authorities, KYC etc).• Worked with CIBC frontline employees to validate and gather required information on customers leading to customer account activity analysis for a successful investigation.• Accountable to ensure all products, services and CIF’s are located as part of the divestiture decision. • Analysed & documented actions taken against each product/client/entity by preparing reports and updating the appropriate databases for each file processed.• Managed workload, capacity utilization, and individual priority setting in order to adhere to meet SLAs.• Used in-house database system, ensured all clients and products are investigated and appropriate actions are taken in a timely manner.• Ensured accurate information is provided to our partners (e.g. CAM, RO, CCO, branch) within established timeframes.• Kept informed of all changes to our process to ensure accurate processing.• Ensured proper filing and maintenance of our records.• Trained new incumbents and/or temporary staff on procedures and guidelines to ensure transfer of knowledge and consistency in the process.• Processed divestiture decisions received from Core Team members.• Escalated non-conforming situations or exceptions to a standard process for direction.

Toronto, Canada Area

• Interviewed the clients and gathered the details such as current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop a financial plan. • Explained and documented the types of services provided, and the responsibilities to be taken by the personal financial adviser.• Profiled and analyzed investment products to develop customized financial strategies for clients' financial needs.• Conducted mindful financial analysis of proposed transactions and portfolio to minimize the risk and maximize the profit.• Answered the clients' questions about the purposes of financial plans and strategies and turned the inquiries into a successful business relationship.• Maintained a financial database for efficient portfolio analysis, re-balance and for risk diversification. • Scheduled and confirmed the client’s appointment with the respective financial adviser.• Profiled documentation and processed account transactions, and trades. • Documented meeting notes and prepared financial reports including the types of services provided, and the responsibilities to be taken by the personal financial adviser. • Updated the database on regular basis to evaluate and modify the client’s portfolio.• Performed other administrative related tasks as assigned to me.

Toronto, On, Canada

• Achieved sales goals and service performance requirements of $25,000 through new customer sales per week.• Communicated with the management regarding repeat order availability, future inventory and special orders. • Operated a POS system and monitored cash drawers in multiple checkout stations to ensure adequate cash flow of $8,000 to $10,000.• Answered an average of 15 calls & 10 emails of customer inquiries and product information per day.• Took ownership to resolve customer issues quickly and effectively. • Designed displays to make the store experience interactive, and engaging.• Built long-term customer relationships and advised customers on purchases and promotions.• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.• Described product & deals to customers and accurately explained details and care of merchandise.

Gujarat, India

• Handled incoming calls and other communications.• Recorded and maintained information as needed.• Greeted clients and visitors as needed.• Updated paperwork, maintaining documents, and word processing.• Assisted in organizing and maintaining common areas in the office.• Performed general office clerk duties and errands.• Organized travel by booking accommodations and reservations needs as required.• Coordinated events as necessary.• Maintained supply inventory and the office equipment as needed.• Aided with client reception as needed.• Created, maintained, and entered information into databases.

Bachelor Of Business Administration (B.B.A.), Accounting And Finance

Activities and Societies: - Served as a Captain of the University Volleyball team for 3 years. - Actively participated in NSS (National.

Financial Planning & Wealth Management, Banking And Financial Support Services

• Gained in-depth knowledge of MFDA, IIROC, and various certificate courses such as Investment Funds in Canada (IFIC), Personal Financial.

Certificate Diploma, Cryptocurrency

Secondary School Diploma, Business/Commerce, General