Sanket Patel Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Project: An European Bank
• Served as a Subject Matter Expert (SME) for delivering training & guidance to KYC Remediation Analysts.
• Requested documents such as valid Govt. IDs, SOW & other supporting documents for the personal accounts.
• Requested list of documents for the business accounts such as Certificate of Incorporation, Memorandum of Association, Annual Statements, valid Govt. IDs for all board of directors (BOD) & Beneficial owners (BO).
• Vetted all the worked cases to ensure the quality of work comply with the bank’s policy & regulatory guidelines.
• Provided feedbacks & periodic refresher training on observed trends and common areas for improvements.

Toronto, Ontario, Canada

• Project: One of the top five banks in Canada.
• Assisted team leaders with quality control of the reports while submitted for approval.
• Conducted end-to-end investigation on Unusual Transactions reports (UTR), and system-generated alerts.
• Reviewed KYC profiles, client's banking history, and account information to determine whether an unusual activity may indicate reasonable grounds to suspect Money Laundering/Terrorist Financing activities.
• Conducted world-check searches and open-source searches on each customer/beneficiaries/sender of the EFTs from high-risk countries to identify any potential terrorist financing activities.
• Identified and reported reasonable grounds to suspect within the appropriate regulatory reporting requirements and timelines.

Toronto, Canada Area

• Reviewed client transactions activity to identify and confirm impersonations, first-party fraud, account take over and fraudulent activity to mitigate losses and risk arising due to suspected fraudulent activity.
• Verified documentation on file to ensure validity and accuracy (e.g. signature cards, identification, signing authorities, KYC etc).
• Worked with CIBC frontline employees to validate and gather required information on customers leading to customer account activity analysis for a successful investigation.
• Accountable to ensure all products, services and CIF’s are located as part of the divestiture decision.
• Analysed & documented actions taken against each product/client/entity by preparing reports and updating the appropriate databases for each file processed.
• Managed workload, capacity utilization, and individual priority setting in order to adhere to meet SLAs.

Toronto, Canada Area

• Interviewed the clients and gathered the details such as current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop a financial plan.
• Explained and documented the types of services provided, and the responsibilities to be taken by the personal financial adviser.
• Profiled and analyzed investment products to develop customized financial strategies for clients' financial needs.
• Conducted mindful financial analysis of proposed transactions and portfolio to minimize the risk and maximize the profit.
• Answered the clients' questions about the purposes of financial plans and strategies and turned the inquiries into a successful business relationship.
• Maintained a financial database for efficient portfolio analysis, re-balance and for risk diversification.

Toronto, ON, Canada

• Achieved sales goals and service performance requirements of $25,000 through new customer sales per week.
• Communicated with the management regarding repeat order availability, future inventory and special orders.
• Operated a POS system and monitored cash drawers in multiple checkout stations to ensure adequate cash flow of $8,000 to $10,000.
• Answered an average of 15 calls & 10 emails of customer inquiries and product information per day.
• Took ownership to resolve customer issues quickly and effectively.
• Designed displays to make the store experience interactive, and engaging.

Gujarat, India

• Handled incoming calls and other communications.
• Recorded and maintained information as needed.
• Greeted clients and visitors as needed.
• Updated paperwork, maintaining documents, and word processing.
• Assisted in organizing and maintaining common areas in the office.
• Performed general office clerk duties and errands.

Bachelor Of Business Administration (B.B.A.), Accounting And Finance

Activities and Societies: - Served as a Captain of the University Volleyball team for 3 years. - Actively participated in NSS (National.

Financial Planning & Wealth Management, Banking And Financial Support Services

• Gained in-depth knowledge of MFDA, IIROC, and various certificate courses such as Investment Funds in Canada (IFIC), Personal Financial.

Certificate Diploma, Cryptocurrency

Secondary School Diploma, Business/Commerce, General