Isa Orujov Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

- Lead global medical and security assistance cases from initiation to resolution, ensuring efficient and client-centered outcomes.- Serve as the primary point of contact for clients, insurers, providers, and stakeholders, maintaining clear and proactive communication throughout the case lifecycle.- Coordinate with internal teams and international counterparts in various countries to oversee logistics and ensure timely medical care for clients.- Implement process improvements to optimize operations, improve service delivery, and enhance client satisfaction.- Foster cross-functional collaboration across departments and international counterparts to support cohesive operations and achieve organizational objectives.

Dubai, United Arab Emirates

- Facilitated interactions and managed protocol for high-profile individuals, including ministers and diplomats, during their visits.- Participated in high-level diplomatic meetings, ensuring smooth communication and representation.- Cultivated and sustained effective relationships with influential business, political, and administrative contacts to support organizational objectives.- Translated speeches and documents primarily into Azerbaijani from English and Arabic, ensuring clear and accurate communication.

United Arab Emirates

- Planned and organized internal and external events with careful attention to detail and budget.- Assisted in the creation of pre-season marketing plans to support department and divisional strategies.- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.- Worked with advertising teams to create, deploy and optimize marketing initiatives for Oil & Gas clients.- Trained team on operating procedures and company services.

Dubai, United Arab Emirates

- Collaborated with videographers and multimedia designers to ensure engaging social media posts.- Updated databases and used a customer relationship management (CRM) system.- Planned and executed internal and external events.- Collaborated with the service and sales departments to provide quality customer service.

United Arab Emirates

- Planned, managed, and executed sales & marketing strategies.- Networked continually and identified business opportunities, including attending real estate exhibitions.- Stayed up-to-date with local and national property market information, laws, and regulations.- Exhibited strong negotiation skills, self-driven guidance, and expert customer service to clients.

Dubai

- Managed flight reservations for business class and VIP customers.- Resolved complaints and provided services to satisfy business class customers with high standards.- Assisted customers with all potential sales and explanations regarding policies and offers, detailing insurance, visas, and plans.