Isaque Andrade Email & Phone Number

Amsterdam, Nh, Nl

Porto, Portugal

Porto, Portugal

- Worked in transversal projects from the Online Supply Chain Perspective (Black Friday 2020/21/22/23; Warehouse expansion; Packaging; Personalized Items; Omnichannel; etc)- Support the commercial decisions of the different business lines that impacted the online operations;- Commercial calendar alignment to prepare the fulfillment operations;- Worked on the detection and resolution of daily issues related to stock & order fulfillment;- Stock management aligned with Online Product Management & Outlet team;- Contact with multiple stakeholders (Online Commercial, Marketing, Buyers, Customer Care, Store Operations, etc) in order to provide Parfois online customers the best possible purchase experience;- Main source of contact between the E-Commerce team and our Order Fulfillment Hubs for all kind of topics related with logistics operations.

Hilversum, North Holland Province, Netherlands

- Launch Coordinator of NBA & Basketball Categories in the EMEA Marketplace;- Later on, due to a team structure reorg, I performed the same tasks on Golf & Tennis and Men's Training Categories;- Launch date decision according to operational challenges and also global Brand strategies;- Supply and Demand management and allocation prioritization when there were misalignments;- Report construction to support data analysis and the job on daily basis.

Hilversum, North Holland Province, Netherlands

- Responsible for the Ukrainian Nike Distributor;- Back-up on different East Accounts;- Daily order management for Ukraine;- Driving shipping performance in order to achieve financial goals;- Driving relationship with the customer through daily communication and businesssupport;- Proactive communication with the carriers when challenges or issues on the supply chain show up;- Maintaining supply chain performance, maximizing trailer utilization;- Supplying customer information for goalsetting.

Oliveira De Azeméis, Aveiro, Portugal

- After my internship, I was integrated into the company's team;- Here, I had to manage Special Transportation Services and a Client Portfolio;- While managing Special Transportation Services, I had to track every transportation in a careful way, inform the client about any happening during the transportation, and provide the client with the best solution according to their needs;- Usually, these kind of services are offered when the customer needs an urgent solution, in situations where the transportation can't fail and their business network depends on delivery timings;- Also had to send a daily report of how many Special Services our delegation sold.- While managing a Client Portfolio, I had to provide clients with support, contact them and be by their side;- I had to conduct meetings between myself (representing Alfaloc) and my customers and be in constant contact with them, so I could get a feedback and maintain the business relations between Alfaloc and the customer;- My portfolio contained different industries, from small and handmade shoe businesses to big groups that operate in automobile industry;- I also had to keep track of my customers' performances, and intervene when a customer did not meet the expected goals.

Oliveira De Azeméis

- Internship as part of my bachelor's degree where I had my first contact in the B2B world;- Developed an overall view of the B2B world and where an express delivery company intervenes in the process between an Alfaloc client and their final costumer;