Iselda Lopez Email & Phone Number

Portland, Oregon, United States

Support Kroger Home PD team with a diverse set of projects and tasks ranging from organizing and maintaining sample closets, setting POGs, and communicating with vendors• Track, check-in, and submit samples for creative review in Centric Software (PLM)• Send and receive samples from various national and international vendors/suppliers• Dedicated to multiple product lines like bedding & storage, housewares, seasonal and decor

Oregon, United States

• Quickly adapted and cross trained in all 6 areas of crew member roles within 2 months• Maintained exceptional customer service during high-volume environments and fast-paced tasks• Multitasked taking orders from walk-ins and phone calls, to online Door Dash orders

Corvallis, Oregon, United States

• Applied my knowledge in patternmaking to help the 2nd year apparel design students• Provided office hours to serve as a mentor to new apparel design students in the Pro School and to guide, help, and answer any questions• Helped the professor organize and prepare the materials for class, before and after class for the next session• Assisted students during their introduction to the Browzwear 3D design software• During Lab hours for textiles, I went through a demo with a group of 3-4 students to show them how to use the Fabric Analyzer by Browzwear (FAB) so they could use it in the future for their projects

Corvallis, Oregon, United States

• Performed 100+ accurate physics tests on various apparel materials using the Browzwear Fabric Analyzer (FAB)• Successfully multi-tasked and managed an average of 3-5 projects from clients, each with about 25-45 textile samples with strict deadlines• Created 3D material assets by tiling scanned images of textiles in xTex software and editing in Photoshop• Compiled 3D texture maps & physics data in VStitcher to create lifelike virtual fabrics.• Delivered complete digital fabric libraries to dozens of international apparel clients• Operated as second communications lead for Browzwear North America Fabric Testing Team

Oregon, United States

• Efficiently and collaboratively worked in teams and individual projects• Stocked the floor pad while preserving department neatness, re-merchandising, and setting new planograms each season• Carried out a weekly RFID inventory count with an average success rate of 93%• Effectively used retail business fundamentals like department sales trends, inventory management, guest shopping patterns, pricing & promo strategies, and basic merchandising to increase weekly sales by 25%• Adapted to any department that team leaders required assistance with, including, tech, online pick-up orders, and general merchandise• Provided high-level customer service to an average of 15 guests daily• Handled $28,000 in transactions on a weekly basis in a quick, efficient, and friendly manner

Oregon, United States

• Maintained exceptional customer service during high-volume environments and fast-paced tasks• Promptly cleared tables, swiftly and carefully ready for next customer in an average of 2 minutes• Handled $15,000 in payment transactions, weekly• Resolved customer requests & complaints quickly and professionally• Appointed as the lead trainer for new hosts after just 4 months of excelling in responsibilites• Multitasked with to-go orders from walk-ins, phone calls, and online Door Dash orders• Improved order accuracy and customer satisfaction by 35% as to-go order lead