Iselle Eibich Email and Phone Number
Customer acquisition is vital for any business. However, building and nurturing relationships with old and new clients is more important as profitable growth is based on a business’ ability to retain clients.For over 10 years, I have successfully managed the operations of Coldsure Distribution Services, based on this understanding. My team and I focus on these three key points daily:· Meet our clients’ expectations· Never take our loyal customers for granted · Continuous improvement
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Chief Operating OfficerColdsure Distribution Services Jan 2017 - PresentJohannesburg, Gauteng, Za-Design and implement business strategies, plans and procedures-Set comprehensive goals for performance and growth-Establish policies that promote company culture and vision-Oversee daily operations of the company and the work of executives/managers in all departments (IT, Marketing, Sales, Finance etc.)-Lead employees to encourage maximum performance and dedication-Evaluate performance by analysing and interpreting data and metrics-Write and submit reports to the CEO in all matters of importance-Assist CEO in fundraising ventures-Drive Growth-Participate in expansion activities (investments, acquisitions, corporate alliances etc.)-Manage relationships with partners/vendors/employees -
Managing DirectorColdsure Distribution Services Jan 2000 - Dec 2016Johannesburg, Gauteng, Za-Drive strategic advice and report results and findings to chairman and board members.-Keep all relevant stakeholders informed of developments online with the company’s objectives.-Manage resources, including the attracting, hiring and retention of personnel.-Ensure employees move in the same strategic direction to achieve its mission.-Create and report on business plans, monitoring its efficacy and progress.-Remain close to all stakeholders including the chairman and board members, staff, clients, key decision-makers and external service suppliers.-Research and implement new initiatives to drive revenue, lower operating costs while maintaining quality products that are competitive, all while delivery excellent customer support.-Continuous monitoring of the annual budget and ensure that revenue/sales targets are met.-Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services to increase sales.-Manage key personnel, clients and service providers.-Maintain the quality of products, services, customer support and level of service in line with service level agreements and other retention strategies.-Promote the wellness of staff and implementing policies in line with labour legislation and health and safety guidelines to create a diverse and positive working environment.-Preparation of annual reports and attending/presenting at board meetings. -
General ManagerColdsure Distribution Services Jan 1997 - Nov 1999Johannesburg, Gauteng, Za -
Sales RepresentativeColdsure Distribution Services Feb 1995 - Dec 1997Johannesburg, Gauteng, Za
Iselle Eibich Skills
Iselle Eibich Education Details
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Bloemfontein Technikon
Frequently Asked Questions about Iselle Eibich
What company does Iselle Eibich work for?
Iselle Eibich works for Coldsure Distribution Services
What is Iselle Eibich's role at the current company?
Iselle Eibich's current role is Chief Operating Officer at Coldsure Distribution Service.
What schools did Iselle Eibich attend?
Iselle Eibich attended Bloemfontein Technikon.
What skills is Iselle Eibich known for?
Iselle Eibich has skills like Transportation, Logistics, Sales Management, Business Development, Team Leadership, Operations Management, Marketing Strategy, Logistics Management, Team Mentoring, Team Management, Business Strategy, Continuous Improvement.
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