• Creating monthly and daily schedules for all staff• Recruiting new hires for to fill open positions• Managing the front desk and answering/forwarding phone calls • Completing clerical duties for multiple departments• Ordering essential medical and office supplies

Assisted the coordinator supervisor with daily scheduling of staff and administrative duties regarding organizing resident health records, doctors appointments and resident needs. Helped staff with computer data system organization for resident records and health needs. Got first hand supervisor coordinator experience by working alongside one and took on many of the smaller duties to allow supervisor to focus on high value issues.

• Created reservations for and collected room payments/fees from guests • Cleaned and restocked the lobby in accordance to brand standard• Continuously surpassed customer service standards, based on guest commentary and reviews• Handled all customer service related issues and offered helpful solutions to guests